AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
Pembroke Pines, FL
397 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
I was sent an email certifying to bring my Jeep for the steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored m steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored my presence as I was the only customer at the desk. One of his employees decided to address me and he was quick to distract her with some computer nonsense. Another customer came in and he was very attentive to the customer while I was still waiting for assistance. After spending 25 minutes in the service center, I learned that they did not have the parts available to fix May car. No apology or promise was offered. I simply had to get my keys and leave. More
Waited 3hours for an oil change. I arrived at 7am and left at 10:25 am. No updates given to me although I inquired several times about delay. Turn signal not replaced because bulb wa I arrived at 7am and left at 10:25 am. No updates given to me although I inquired several times about delay. Turn signal not replaced because bulb was not in stock. More
Brought in my son's low mileage 2014 Wrangler for scheduled service and oil change. Timing, responsive and service were great but the prices were a little high - even for a dealership... They also 'o scheduled service and oil change. Timing, responsive and service were great but the prices were a little high - even for a dealership... They also 'offered' to provide an oil and fuel additive for the Jeep - but not too aggressively. The staff, Matt and Jesus specifically, were friendly and professional throughout the process. We will be back and we will keep AutoNation as the service department of choice for the Jeep. More
I left my truck at the service department for a problem with my truck, Alfredo received me and explained the process from A to Z , send me in a shuttle to my house which was very convenient, before the end with my truck, Alfredo received me and explained the process from A to Z , send me in a shuttle to my house which was very convenient, before the end of the day I received a call from Alfredo explaining what was the diagnose on my truck, dealership ordered the parts and yesterday I picked up my truck the way was promised, thank you. More