AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
Pembroke Pines, FL
399 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
Jesus was professional and he explained everything to me on the front end, and a very clear and concise manner. His attention to detail was superb. on the front end, and a very clear and concise manner. His attention to detail was superb. More
I was sent an email certifying to bring my Jeep for the steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored m steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored my presence as I was the only customer at the desk. One of his employees decided to address me and he was quick to distract her with some computer nonsense. Another customer came in and he was very attentive to the customer while I was still waiting for assistance. After spending 25 minutes in the service center, I learned that they did not have the parts available to fix May car. No apology or promise was offered. I simply had to get my keys and leave. More
Waited 3hours for an oil change. I arrived at 7am and left at 10:25 am. No updates given to me although I inquired several times about delay. Turn signal not replaced because bulb wa I arrived at 7am and left at 10:25 am. No updates given to me although I inquired several times about delay. Turn signal not replaced because bulb was not in stock. More
Brought in my son's low mileage 2014 Wrangler for scheduled service and oil change. Timing, responsive and service were great but the prices were a little high - even for a dealership... They also 'o scheduled service and oil change. Timing, responsive and service were great but the prices were a little high - even for a dealership... They also 'offered' to provide an oil and fuel additive for the Jeep - but not too aggressively. The staff, Matt and Jesus specifically, were friendly and professional throughout the process. We will be back and we will keep AutoNation as the service department of choice for the Jeep. More