AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
Pembroke Pines, FL
399 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
So, I took my 2104 Challenger with 20,000 miles on it for an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging out of my dashboard. Now … in their defense they took the car back in and repaired it while I waited. However ….. how does the technician break something so obvious then drive a car out of the shop & say all good ! And if they are willing to do this what exactly are doing with items that are not in plain view . More
I took my Wagoneer in for an oil change and a recall notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, the Service Manager noticed there were other vehicle recalls that needed he attention. My husband and I planned to wait for the vehicle but the Service Manager indicated that our wait would be longer than the time he originally told us and offered to call an Uber to take us home. He also said that when the vehicle was ready, he would call us and arrange for an Uber driver to pick us up from home (perks you receive when owning a Wagoneer). When the vehicle was ready, the Service Manager did just as he said he would do. When we arrived, the Service Manager greeted us with a smile, handed us the key, walked us to the door where our vehicle was parked out front. What service! The Service Manager thanked us for our business, waived us off with a great, big smile. We really appreciated that, service with a smile. All the employees we came in contact were professional. The facility was very clean and neat. For such service and the cleanliness of the facility motivated us to come back to AutoNation Chrysler Dodge Jeep Ram in Pembroke Pines the next time our vehicle needs service. Thank you AutoNation! More
Wife brought jeep compass for a 50,000 MILE service and instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the j instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the jeep still needs its 50k service and its stuck with a useless maintenence package. More
The service for my car was extremely quick on this visit. The service team member was very helpful and attentive. However, I was told my tires would be rotated but they were NOT. This was the most disappoint The service team member was very helpful and attentive. However, I was told my tires would be rotated but they were NOT. This was the most disappointing part of my service. It will now make me question the validity of the work done. More