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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Pembroke Pines, FL

3.7
399 Reviews

399 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

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August 06, 2021

They are doing a great work very fast and efficiency everything was ok and good More

by Damian Noa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2021

Took my Dodge Ram for a follow up job, Beatriz and the tech Richard made the necessary repairs/maintenance as needed. Also want to give thanks to Danny (manager) for making sure that everything was to my More

by MC66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz, Richard, Pierre, Danny
Aug 06, 2021 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service to all our guests . Thank you so much for the positive review!

August 03, 2021

My overall experience was terrific. After having a bad experience with another local dealership, I switched to AutoNation Dodge, Jeep, Ram in Pines. Beatriz Perez handled my warranty work on my truck eff More

by sbcapone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Perez
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 02, 2021

Overall very good treatment, service advisor was very friendly, car was returned in less time than expected More

by Jvictoria3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Perez
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2021

Tengo garantía platinum , y no me lo respetaron, es una estafa, tenían que cambiarme 2 caliper y no lo hicieron, realmente es una eatafa More

by Carloscasalhermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus martinez
Aug 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hola Carlos, gracias por traernos este asunto a nuestra atención. Nos gustaría tener la oportunidad de compensarlo, de modo que, si está dispuesto, comuníquese con nuestro Gerente General al (954) 446-8775. Esperamos saber de usted.

July 27, 2021

Shakira is by and large the best service agent around. If she leaves this dealership, I'm leaving too. She really cares about the customer, and she shows it. Always professional, but very personable. More

by Garybrown357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shakira
July 26, 2021

A complete unmitigated horrible dealership. What a mistake to have bought a Dodge from here. The primary reason is the SERVICE DEPARTMENT. I have NEVER had a satisfying visit. As soon as you enter, th More

by dodgeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE DEPARTMENT
July 26, 2021

EXCELLENT ATTENTION TO DETAILS, PRICE VALUE, AUTO PARTS, SERVICE ON TIME , AND CUSTOMER SERVICE ALWAYS!! THANK TOU AUTO NATION!! KEEP DOING THE GOOD JOB GUYS!! More

by miriamrodrig6975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL STAFF
July 25, 2021

Matthew did great job servicing my car. He was detail in with everything I needed to about my coverage for my next appointment. He even with finding information for my cowl and the payment method. An amazin More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew luetjen
Jul 26, 2021 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matthew here at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 23, 2021

Service was terrible! I got there at 9:30am to have a tire replaced. Didn’t leave until 1:30pm. When they finally finished my car, it sat in the parking lot for 15 minutes & I finally had to ask the serv More

by Barbara.Priscak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew, Sam in service
Jul 26, 2021 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Barbara, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 446-8775. We would appreciate the chance to turn your experience around.

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