AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Beatrice listened to my requests which included a recurring issue with the battery, which has been replaced twice with only 20k miles on the car. She advised I would have to leave the car for a few h recurring issue with the battery, which has been replaced twice with only 20k miles on the car. She advised I would have to leave the car for a few hours which I wasn't prepared to do. So they did the requested oil change and tire rotation service. More

I was welcomed and treated with respect. Staff member took the time to answer all of my questions. I would definitely recommend working with Matt. took the time to answer all of my questions. I would definitely recommend working with Matt. More

The host was misleading with information, it was to ready on Friday, then Monday noon and later he make me went at 5:00pm to settle the account and make me wait until 8:30 pm to have the car ready. on Friday, then Monday noon and later he make me went at 5:00pm to settle the account and make me wait until 8:30 pm to have the car ready. More

the physical reception area is a little cramped, but the attention by the staff is absolutely good and therefore in spite of the physical inconvenience will always use this dealership attention by the staff is absolutely good and therefore in spite of the physical inconvenience will always use this dealership More

Poor customer service and poor communication among the entire service department. Had my wifes vehicle for 6 days for a minor repair. No updates on why 6 days for a 500.00 repair of a sensor? Tried reachi entire service department. Had my wifes vehicle for 6 days for a minor repair. No updates on why 6 days for a 500.00 repair of a sensor? Tried reaching out to a manager or director and left messages and no call back or feedback. More

I had my car for a day for oil an check up. However, when i picked up and after paying $250 i had a check light on and when i asked before taking off from dealer I was told i had to pay another $ 250 to when i picked up and after paying $250 i had a check light on and when i asked before taking off from dealer I was told i had to pay another $ 250 to have it checked More

Service advisor was knowledgeable and helpful . Also was well spoken and my car was ready when he said it would be ready. well spoken and my car was ready when he said it would be ready. More

Matt at the service department was amazing. He was very help and very nice. I would go back there again because of him. Also Mathias who does a lot of the work is great! help and very nice. I would go back there again because of him. Also Mathias who does a lot of the work is great! More

Shakira was great. I had to wait awhile but everything that I asked to be done on my vehicle was completed to my satisfaction and I will go back in the near future. that I asked to be done on my vehicle was completed to my satisfaction and I will go back in the near future. More

Very professional and knowledgeable. Able to repair any and all issues I have with my vehicle in a timely manner. Although busy at times, I’ll continue to go here. and all issues I have with my vehicle in a timely manner. Although busy at times, I’ll continue to go here. More