AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
Pembroke Pines, FL
397 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center
The service deptartment at this dealership does not respect customers’ time. I got there at at 6:45am to have a simple oil change performed on my car and was the first person in line. The service agent respect customers’ time. I got there at at 6:45am to have a simple oil change performed on my car and was the first person in line. The service agent Beatrice, advised that my car would be ready in approximately 25 minutes. Didn’t get my car back until an hour and a half later! That’s unacceptable. I’m sure my car was complete, but the agent/dealership couldn’t make the effort to check on the completion of the work. Their goal was to take in as many cars as possible. Once they have your car, you’re at their mercy. This will be the last time I get any service done at this dealership. It is just the worst. Save your time and sanity and go somewhere else. More
Service was performed on time and on budget. Matthew is a very helpful person and very knowledgeable on the items needed on your vehicle. I am very pleased with everything at the dealership very helpful person and very knowledgeable on the items needed on your vehicle. I am very pleased with everything at the dealership More
Absolutely terrible experience. They have had my car for over 3 months and I cant get anyone from service to give me an update. No one answers the phone and the one time someone did answer, the receptionist over 3 months and I cant get anyone from service to give me an update. No one answers the phone and the one time someone did answer, the receptionist couldn't even give me the name of my service advisor. They have absolutely no regard for their customers and i am never buying a Jeep product because of this horrible experience. More