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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Pembroke Pines, FL

3.8
397 Reviews

397 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

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March 01, 2022

This really is a great place to buy a new or used car, they do a really good job at trying to place the customer. More

by Ceo072408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Mar 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2022

I had an excellent experience with my service advisor Beatriz great service and on time More

by Crarrastia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz
Mar 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2022

They were very friendly, they communicated with me the entire time and they were very courteous. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz
Mar 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Jay. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 24, 2022

My first oil change and tire rotation on my new Jeep. My vehicle was ready in the time estimated. More

by drtambaschi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't recall
Feb 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2022

The service deptartment at this dealership does not respect customers’ time. I got there at at 6:45am to have a simple oil change performed on my car and was the first person in line. The service agent More

by harrynmione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beatrice and the Service Manager, I believe which was scheduled on 02/21/2022
Feb 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Harrynmione, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (954) 446-8775 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 22, 2022

Fast and easy service, great customer care. Kristen G. My service advisor was amazing, great place to service your vehicle. More

by elinareyes5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen G.
Feb 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2022

quick and good service. I went for an Oil Change and was it was quick and good More

by miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Feb 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Miguel, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Service advisor and manager were great. Rotated my wheels and did not tightened, almost fell off and may have damaged studs. More

by Xxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew (service advisor)
Feb 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines take our reviews very seriously. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 446-8775 so we can work towards a resolution. We hope to hear from you soon. Take care!

February 13, 2022

Service was performed on time and on budget. Matthew is a very helpful person and very knowledgeable on the items needed on your vehicle. I am very pleased with everything at the dealership More

by Twp9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 11, 2022

Absolutely terrible experience. They have had my car for over 3 months and I cant get anyone from service to give me an update. No one answers the phone and the one time someone did answer, the receptionist More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Random Service guy
Feb 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Feb 15, 2022 -

RJ responded

Thanks for responding as this is the first response I have received from your dealership. It would be great if a service advisor picked up the phone or returned calls.

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