AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Car brought my car in four times. Each time i gave a review my AC was not working. Thought they did a 24 ? point check on all repair. Second time paid for the same thing done the firs Each time i gave a review my AC was not working. Thought they did a 24 ? point check on all repair. Second time paid for the same thing done the first time. Had an extended warranty that was ignored. Finally got AC fixed right after the warranty ran out and I paid full price. Frist three times poor communication with service department. I even paid for a gas cap not on car the third time received car. Charge for a new one fourth time after buying one The reception in sales helpful each time. When the person who filed the papers for my car was out i got no service help. filed numerous complaints kept copies never got a car back but once on the third time to tell me car i paid for should have been paid under warranty. During the four times my car went in was told that car was not being checked, the car was only repaired but a diagnostic was not done, paid for the same parts as the first time. Never apologized for the constant bringing back my car from December until February, never offer a loaner or rental, three times could even rent no clue on how long my car was going to be be in repairs. lost a total of nine weeks without a car, Long as i kept paying for my car no one cared what was happening to my car. I believe like the film Master more was happening. Only good thing me and my Asthma finally my AC is working. Before Michael retire from there i felt like family and was told everything in a timely manner. Even advise was could wait and told about savings. Now you are in the dark until you constantly call, leave messages. Love my car considering a new one to leave this service department. More

It's all about service. Beatriz is the best service rep her attention to details and to client needs go beyond expectations. Beatriz is the best service rep her attention to details and to client needs go beyond expectations. More

Muy buena atención, personal calificado y muy amable los recomiendo para servicio y futuras compras recomiendo para servicio y futuras compras More

My Ram was not repaired and I paid for maintenance. I made an appointment at 9:30am and spent over 5 hours waiting. In the end I feel very frustrated and cheated. I made an appointment at 9:30am and spent over 5 hours waiting. In the end I feel very frustrated and cheated. More

In my experience don’t have many parts in stock , it’s always a issue getting work done . I’ve brought 3 different vehicles in at different times. I’m just being honest. I’m sorry always a issue getting work done . I’ve brought 3 different vehicles in at different times. I’m just being honest. I’m sorry More

Excellent customer service. Professional. Timely service. Courteous service representatives. Clean and comfortable waiting area for customers. Professional. Timely service. Courteous service representatives. Clean and comfortable waiting area for customers. More

The best dealer in Pembroke Pines! ! Both service and vendor sides has an excellent customer service. ! Both service and vendor sides has an excellent customer service. More

Very good. Car was ready when promised. Did not cost much to fix. Provided shuttle home. Car was ready when promised. Did not cost much to fix. Provided shuttle home. More

The dealer is great service department is great Beatriz Perez is great she’s a keeper She’s very professional and good. Attitude she’s an asset to your company I’ll be coming to you as long as I own my Perez is great she’s a keeper She’s very professional and good. Attitude she’s an asset to your company I’ll be coming to you as long as I own my dodge 1500 More