AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

I went to have a recall repair on my Jeep Grand Cherokee Laredo. At first agents were in doubt what should they do. Then Jesus (a persona at the counter) offered help and yes he did! My only observation is Laredo. At first agents were in doubt what should they do. Then Jesus (a persona at the counter) offered help and yes he did! My only observation is that the Jeep stayed a whole week and I had no info for days. More

This was my first visit at the dealership and and hopefully the last, even though it's the closest. I own a Dodge and a Jeep and came in for regular maintenance: oil change, tire rotation and engine hopefully the last, even though it's the closest. I own a Dodge and a Jeep and came in for regular maintenance: oil change, tire rotation and engine filter change. Once I got my vehicle back, tires were not rotated. I have a rim rash and knew that immediately (was on the same axle and side). Even though they denied it, did get the rotation done after all. Service is extremely slow, I was there for over 2.5 hours. Two days later low windshield washer light came on and I payed for that too. Most dealerships run vehicles through the car wash, but not at this location. Good news, engine filter looks new, hopefully they changed the oil. All of this for $238.15!!! Not good for business to say the least. More

Muy amables y servicios muy bueno y rápidos No me demoraron la camioneta tanto tiempo demoraron la camioneta tanto tiempo More

Excelente service very profesional really great all well explain and keep me always inform about my car status explain and keep me always inform about my car status More

Pines Jeep. .... they sell other models ? :-) My go-to for everything. Don't care if it costs more, they do it right. .... they sell other models ? :-) My go-to for everything. Don't care if it costs more, they do it right. More

It was very disorganized. I asked my service advisor to please have the brakes checked because it has been making a noise every time I brake. When I am checking out, the paper I asked my service advisor to please have the brakes checked because it has been making a noise every time I brake. When I am checking out, the paper that advices if the car is okay was not filled out. He went to the back and then the service advisor himself filled out that everything was green. The brakes obviously have something wrong and i will be taking the car somewhere else to get service. I was very disappointed because this dealership is not too far from my home. Also, when I arrived there was a line of cars and I got out and handed my keys to a worker. All other cars were moved forward except mine and mine was blocking traffic. The car could have easily been hit. More

Great service as always. ..Beatriz is very professional and follows up all the time. Thanks! ..Beatriz is very professional and follows up all the time. Thanks! More

Tendrian que poner a una persona que te reciba al llegar con en carro y te explique cuál va a ser la espera. Tuve la suerte que me atendiera Beatriz para que sea más fácil la recepción de mi carro. con en carro y te explique cuál va a ser la espera. Tuve la suerte que me atendiera Beatriz para que sea más fácil la recepción de mi carro. More

Car brought my car in four times. Each time i gave a review my AC was not working. Thought they did a 24 ? point check on all repair. Second time paid for the same thing done the firs Each time i gave a review my AC was not working. Thought they did a 24 ? point check on all repair. Second time paid for the same thing done the first time. Had an extended warranty that was ignored. Finally got AC fixed right after the warranty ran out and I paid full price. Frist three times poor communication with service department. I even paid for a gas cap not on car the third time received car. Charge for a new one fourth time after buying one The reception in sales helpful each time. When the person who filed the papers for my car was out i got no service help. filed numerous complaints kept copies never got a car back but once on the third time to tell me car i paid for should have been paid under warranty. During the four times my car went in was told that car was not being checked, the car was only repaired but a diagnostic was not done, paid for the same parts as the first time. Never apologized for the constant bringing back my car from December until February, never offer a loaner or rental, three times could even rent no clue on how long my car was going to be be in repairs. lost a total of nine weeks without a car, Long as i kept paying for my car no one cared what was happening to my car. I believe like the film Master more was happening. Only good thing me and my Asthma finally my AC is working. Before Michael retire from there i felt like family and was told everything in a timely manner. Even advise was could wait and told about savings. Now you are in the dark until you constantly call, leave messages. Love my car considering a new one to leave this service department. More

It's all about service. Beatriz is the best service rep her attention to details and to client needs go beyond expectations. Beatriz is the best service rep her attention to details and to client needs go beyond expectations. More