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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Pembroke Pines, FL

3.8
397 Reviews

397 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

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November 04, 2023

Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. More

by pccraig007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

Booked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called More

by Joshua Ouseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Joshua, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (954) 446-8775. We'd appreciate the chance to make your experience a positive one.

October 24, 2023

It’s an honest dealer and I believe they are trying to do their best More

by eduardolarenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yandy Maya
Oct 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2023

Service was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly More

by Evaldo B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmonds
Oct 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Evaldo, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out to us if there's anything more we can do!

October 10, 2023

Went through their new fast lube section and they were excellent. Alberto was very attentive! More

by esariol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Rojas-Padron
Oct 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

All workers at this dealership are friendly and very helpful. I was in and out quickly for an oil change. More

by salsapi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santos
Oct 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Yandi was very helpful and knowledgeable, all the process was very smooth and easy for me More

by Fonsecafamily4530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yandi
Oct 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Service department is horrible one of the worst I have ever seen one of my trucks they had for almost a month for an oil leak, and when I got it back, it was doing the same exact thing! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 446-8775 to discuss what we can do to help.

September 26, 2023

Timely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My serv More

by MikeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliyah
Sep 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello Mikel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2023

I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. More

by adrian840726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliyah
Sep 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!