AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Matt the service tech had said the part for my Gladiator had come in after I have been waiting since September 2021 for it. So I brought the car in so the rear seat could be fixed, I had a vacation on the w had come in after I have been waiting since September 2021 for it. So I brought the car in so the rear seat could be fixed, I had a vacation on the weekend that he asked me to bring my car in, but I wanted ti get the car fixed. I brought the truck to be fixed and Matt had told me it would be fixed in 2-3 days, so I rented a car for those 3 days (since Autonation is not lending lowners). On the 3rd day I go to get my car and it has not been fixed, Matt had ordered me the wrong part and I have been waiting since September for this part. Matt tells me he’s going to reorder the part for me and it should take a week to be delivered to the dealer this was on the weekend of March 17th and today is May 6 and I still have not heard from Matt. More

It was good. The service did take a long time, but the employees were helpful, there is also a very good waiting area The service did take a long time, but the employees were helpful, there is also a very good waiting area More

Muy bien el trato que recibí, por sus atenciones y rapidez en el servicio dado. rapidez en el servicio dado. More

Service Adviser Daryl Jones is the best! 100% honest & actually cared about resolving the problem and did! Great communication & updates too! Thanks again Daryl, you’re the best! 100% honest & actually cared about resolving the problem and did! Great communication & updates too! Thanks again Daryl, you’re the best! More

Fast and very friendly service. Beatriz Pérez went the extra mile with me. I recommend tus dealer and service. Thanks Beatriz Pérez went the extra mile with me. I recommend tus dealer and service. Thanks More

everything about them sucked, 5weeks to fix impossible to call and lied about the problem with car and how long it would take. call and lied about the problem with car and how long it would take. More

I truly find the staff nice and try to accommodate your concerns. But customer time scheduling is playlist no role with a oil change and tire rotation. If you are scheduled at 8am in the morning, why does concerns. But customer time scheduling is playlist no role with a oil change and tire rotation. If you are scheduled at 8am in the morning, why does it take 3.5 hours to do? If you are short staffed, then plan appropriately so customer does not need to wait more Thant they need to. These are one of the reasons customers rather go to other quick service shops in the area. And yet, I still take my vehicle to the dealer and pay more. No matter how you break it down, and oil change is an oil change and tire rotation is a tire rotation. Anybody can do as I have for 40 years. Jut now rather someone else do it More

Fast friendly clean it was a good experience for me car was not left firty was not left firty More

Great Experience, my service representative, Shakira served my every need towards the vehicle, and provided prompt service. served my every need towards the vehicle, and provided prompt service. More

Very well done job by Juan Oablo and Mathew . They helped me with my service , and my second truck issues , all done in no time They helped me with my service , and my second truck issues , all done in no time More