AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Matt was friendly and professional. He kept me update in my vehicle's services. service was done in 1hr. He kept me update in my vehicle's services. service was done in 1hr. More

La atencion del Sr Juan Pablo Martines es excelente Mi tiempo de espera en el taller fue aceptable tiempo de espera en el taller fue aceptable More

Service was great and timely which was what i needed thank you for the help thank you for the help More

Alfredo did a wonderful job keep me updated on the status of my Dodge Durango while it was being serviced of my Dodge Durango while it was being serviced More

Friendly staff, got my truck served in the time I expected them to do. Professional expected them to do. Professional More

Great Service agent Ryan. Help me in all my issues. Help me in getting a rental. Help me in all my issues. Help me in getting a rental. More

Fantastic service from start to finish. Fantastic service from start to finish. Fantastic service from start to finish. Fantastic service from start to finish. Fantastic service from start to finish. More

Excellent attention, as soon as I arrived at the service department they attended me attentively and resolved my concerns, Thank you Autonation service department they attended me attentively and resolved my concerns, Thank you Autonation service More

Brand new car brought it for car going into limp mode. Took them two weeks to fix. Very slow and pricing updates. Left my car with 0 gas and 0% battery charge. Terrible service Took them two weeks to fix. Very slow and pricing updates. Left my car with 0 gas and 0% battery charge. Terrible service More

Worst service department I have ever been to. The staff is rude and demostrates zero concern for your troubles though out the entire process, from the time you arrive to the time you leave. This The staff is rude and demostrates zero concern for your troubles though out the entire process, from the time you arrive to the time you leave. This service facility vever answer the phone, regarless of who you ask for. I called the dealer and ask for the service department for weeks and not a single call was answered. None of their appointment method works, forcing you to take the vehicle to then and drop it off. First thing they say is that it will take them 1 to 4 days to diagnose the vehicle. And no loaner available. Leaving you to find your own transportation for at least 4 days. I had to rent a car out of packet for a week. Since they said it will take 1 to 4 business day to inspect the vehicle. Communication is bad, I did not heard anything until the 5th day via text and because I asked for an status. Again zero remorse for customers or interest to help. The text reply are like a puzzle. I kept getting pieces of information and had to keep asking for an answer. It would take me a book to write how bad this service detp. made me feel. Avoid it if you can. Car was fix under power train warranty and my rental cost was refunded. But the process was a nightmare. More