AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

The people make the difference. Daryl and Shakira make a great team.People make the difference! Daryl and Shakira are just that. They are always friendly and care about the custo Daryl and Shakira make a great team.People make the difference! Daryl and Shakira are just that. They are always friendly and care about the customers. More

The dealer made an appointment date, I booked the car in as requested. To my suprize one week later with no contact from the dealer I went in person to find out whats up. Only to be told by advisor that th as requested. To my suprize one week later with no contact from the dealer I went in person to find out whats up. Only to be told by advisor that the machanic assigned to my car is on vacation and will not return until Tuesday that would be 9 days later. All this time I am renting a vehicle. The Technician diagnoce the car and said the noise I am hearing, could be rectified if I change the rngin mount, and the Transmission mount. I said proceed. After another 2 weeks the car was ready. I test drove the car and the noise was still there. I test drove the car with the Tech he then said the noise is coming from the Struts. I took the car out the shop for the weekend to return it the Monday for them to oeder the struts for replacement only to find out on the friday 4 days later they ordered the wrong part, so its now reordered for next week. I took the car out for the weekend hoping to return the car next week when the right part is delivered. Stay tuned. More

Excellent service and great experience. Very professional and courtesy. Service Manager Daryl Jones was pleasure to work with. Very professional and courtesy. Service Manager Daryl Jones was pleasure to work with. More

Travis was amazing. He went above and beyond with our interaction. I was in and out. He went above and beyond with our interaction. I was in and out. More

Jesus in Pembroke Pines auto nation serivice did a poor job handling my service. He lied on the work order. Padded a warranty invoice and didn't fix the issue I brought the car in for. I wouldn't trust him job handling my service. He lied on the work order. Padded a warranty invoice and didn't fix the issue I brought the car in for. I wouldn't trust him with my auto. More

Excellent service; they are always making you feel comfortable all the time, and they keep you posted on everything that is happening to your car; they don't do anything until you approve it. I highly comfortable all the time, and they keep you posted on everything that is happening to your car; they don't do anything until you approve it. I highly recommend it! I feel confident that my car is in good hands. More

Kristen Gomes's customer service was excellent. She was very attentive, knowledgeable, kind, and professional. She was very attentive, knowledgeable, kind, and professional. More

Have Jeep Wave - Very young mechanic stated that he didn't rotate the tires because a lug nut had expanded, that if I need it the tire rotated I had to tap on the lug nut and take it off, but if I need didn't rotate the tires because a lug nut had expanded, that if I need it the tire rotated I had to tap on the lug nut and take it off, but if I need it new tires he could take it off. This is absolutely nonsense, never herd such an excuse for not taking care of a service that is paid for. Also, had to wait more than 20 mins to check out and they gave me a Repair Order Detail-Internal Copy because they couldn't close the ticket. Service rep was calling days later to pick up my vehicle even though I was driving it. Real bad 1st visit. More

The maintenance people were very kind and professional, they explained to me what the service that corresponded to my car was, and its cost, they made several recommendations, they do a very good job. they explained to me what the service that corresponded to my car was, and its cost, they made several recommendations, they do a very good job. More

The timing to get in and out was very good as well as their communication service. their communication service. More