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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Pembroke Pines, FL

3.8
397 Reviews

397 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

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August 09, 2024

Visited Auto Nation on 8/7. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans lat More

by Mark Bartholomew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas
Aug 12, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello Mark, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2024

Not enough advisers, costumer service it’s very poor, don’t give you the right information More

by bozzinni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Cruz
Jul 10, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 446-8775 to discuss what we can do to help.

July 09, 2024

DONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't hap More

by DontGoHere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomas Liona
Jul 11, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 06, 2024

DONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. More

by They are the type to retaliate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will add
Jul 08, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we truly appreciate your honest feedback. Please contact us at (954) 446-8775 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 19, 2024

Excellent customer service and work performance. Quick job turn around and communication with the customer. More

by Omarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas did an excellent job communicating
Jun 20, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 16, 2024

AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recom More

by anaisel86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Cruz, Tomás LLona.
Jun 18, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Pembroke Pines and we hope to be of service again in the future.

June 11, 2024

Great people. Great service. Happy with my experience. Would definately bring my truck back here for service More

by domino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas , jerry
Jun 13, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2024

Great fast service. . everyone was so nice from the top to bottom. Helped me get the parts I needed for my truck and set my appointment up right away to get them put on More

by dennis_borkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Frank M
May 30, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Es muy bueno ! La atención es muy buena y la espera no es tan larga y se hace amena ! More

by Yolimar Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
May 30, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hola Yolimar, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. No dudes en pasar por aquí si alguna vez necesitas más ayuda.

May 21, 2024

Got home after 1st service of my Husband's new RAM 1500 Limited and got "Low Tire Pressure" alerts. All tires were at 30 lbs and one was at 29lbs. The recommended pressure is 36 lbs all around. Furthermore More

by nirf88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no name given
May 22, 2024 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, it's upsetting to hear that your experience was anything but stellar. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 446-8775 to discuss what we can do to help.

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