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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Pembroke Pines, FL
779 Reviews
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines is your go-to destination for all new and used vehicles in Pembroke Pines, and is one of the largest CDJR dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest Chrysler, Dodge, Jeep, and RAM vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 779 reviews
June 21, 2025
On the morning of 6/2/25, I visited AutoNation Chrysler Dodge Jeep Ram Pembroke Pines to have my Jeep checked because my windshield wipers suddenly stopped working. I explained the situation to the service Dodge Jeep Ram Pembroke Pines to have my Jeep checked because my windshield wipers suddenly stopped working. I explained the situation to the service provider, Lee Henry. Without conducting any diagnostic testing or having a technician inspect my vehicle, he told me that the entire windshield wiper system needed to be replaced. He then took me to the parts department, where I was given an estimate of $1,500. When I questioned why no one was attempting to properly diagnose the problem, I was told that if I didn’t want to pay that amount, I should consider trading in my car. I made it clear that I had no interest in trading in my vehicle, but Lee continued by saying that once this part goes bad, "other things start to go too." I left extremely upset and stressed, especially since it was raining and I had to drive home with limited visibility. Thankfully, after speaking with friends, I was advised to take my Jeep to a trusted local mechanic. Within 10 minutes, they identified the issue—it was *not* the entire wiper system. The problem was simply that the knob controlling the wipers had come loose, likely from a recent car wash. They tightened it on the spot—at no charge—and my wipers worked perfectly. It’s incredibly disappointing to know that AutoNation Chrysler Dodge Jeep Ram tried to charge me $1,500 for unnecessary repairs. Worse, I was pressured to trade in my car based on a completely false assessment. It makes me wonder how many other customers have been taken advantage of in this way. This experience was unacceptable. Times are hard enough financially for many people, and deceptive practices like this only make it worse. I will never return to this dealership for service or purchase, and I strongly encourage others to approach with caution. **Let the buyer beware.** . More
by CS
Employees Worked With
Lee Henry
June 17, 2025
One of the best car buying experiences I have ever had. The manager Stan and my sales person Andre were amazing. Very helpful and honest. None of the traditional car salesman games. They were able to get m The manager Stan and my sales person Andre were amazing. Very helpful and honest. None of the traditional car salesman games. They were able to get me into the vehicle I wanted at the price I wanted. The whole process was seamless from beginning to end. Even following the purchase they have reached out to me multiple times to follow up with me about my purchase. If you are looking to purchase a new vehicle without the hassle of other dealerships, I highly recommend going to see Stan and Andre at AutoNation. More
by JRickles
Employees Worked With
Stan, Andre
June 11, 2025
totally satisfied with the dealership , great customer service. my jeep was repaired in a timely matter. the service rep Avram Joseph has been awesome every time i had taken the vehicle for service. service. my jeep was repaired in a timely matter. the service rep Avram Joseph has been awesome every time i had taken the vehicle for service. More
by bklynny
Employees Worked With
Avram Joseph
June 01, 2025
I am expressing my appreciation to Orian Spaulding, CFS Director for taking time to help me. He a great asset to this company.He has shown excellent leadership and customer service. This has been a reall Director for taking time to help me. He a great asset to this company.He has shown excellent leadership and customer service. This has been a really positive experience. Exceptional team. Thank you. More
by mariseedmond
Employees Worked With
Stan, Andre, Carlos and Perez.
May 30, 2025
I recommend nobody purchase an extended warranty at this dealership. If you look at the Yelp reviews there are dozens of people who have been taken advantage of and now I am one of them. My vehicle has be dealership. If you look at the Yelp reviews there are dozens of people who have been taken advantage of and now I am one of them. My vehicle has been there for 11 days even though they gave me an appointment to have the vehicle inspected. They have failed to even diagnose the problem telling me they are "too busy". Now I am left in limbo and w car that I can't use and no response. Essentially they have kidnapped my car that is a beautiful 2020 Pacifica with only 22K miles on it. I am considering taking legal action for breach of contract. But I wanted everyone to know, the warranty is a scam. More
by claimxpert
Employees Worked With
Jose Cruz
