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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

3.9
457 Reviews

457 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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May 15, 2023

Great service every time I go, no matter if I’m getting service or buying a vehicle! More

by Cgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine king
May 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 11, 2023

AJ provides excellent customer service when getting my vehicle maintenances done. Service was quick. Will be returning! More

by Miranda.balderas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
May 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Very good customer service. The job has been done on time with proper and good information More

by Appreciation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie King
May 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

I have a really good experience with Mr Williams he is the nieces person a had meet in a public service, he understood my problem, he help me, he walked me trhu my options .. unfortunately the repair of m More

by Pedropicon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Williams
May 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. If you ever need help, just give us a call. Happy motoring!

April 22, 2023

I scheduled an appointment for an oil change and tire rotation. I was at the dealership for 3 hours waiting for the oil change. They gave me a ride to a near by restaurant and I ended up walking back. I More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Josh, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.

April 22, 2023

The employees and their service are truly exceptional! ! I have been there a few times , and haven’t been disappointed. Kindly, Jerry Garcia More

by Jerryjgarcia@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrible with names as I’m a sales rep.
Apr 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2023

good place to buy a ram but stay away from their service department like they have the plague. Your apointment isn't to actually get your work done. it's just to talk to a service tech. then they'll keep yo More

by tdensel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
Apr 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-4981 to discuss what we can do to help.

April 13, 2023

Great service only thing that it takes too long for by our car to get serviced specially an oil change, you say that is better to make an appointment because is faster but is not. I can't imagine how long More

by Tony Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gutierrez
Apr 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Tony, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2023

The service experience is always great to me, and the advisors are always awesome. I had been taken home by the shuttle which was great but just getting back to my car was a hassle with the shuttle. AJ w More

by KaylahLove16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Anthony Johnson
Apr 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Dominigue Johnson Is the only reason why I give AutoNation my service he’s gives delivery results at a 100% every time thank you AutoNation for having reliable and honest representative at your co More

by Tleia27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominigue Johnson
Apr 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 09, 2023 -

Tleia27 responded

Thank you

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