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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.2
450 Reviews

450 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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April 13, 2023

Great service only thing that it takes too long for by our car to get serviced specially an oil change, you say that is better to make an appointment because is faster but is not. I can't imagine how long More

by Tony Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gutierrez
Apr 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Tony, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2023

The service experience is always great to me, and the advisors are always awesome. I had been taken home by the shuttle which was great but just getting back to my car was a hassle with the shuttle. AJ w More

by KaylahLove16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Anthony Johnson
Apr 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Dominigue Johnson Is the only reason why I give AutoNation my service he’s gives delivery results at a 100% every time thank you AutoNation for having reliable and honest representative at your co More

by Tleia27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominigue Johnson
Apr 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 09, 2023 -

Tleia27 responded

Thank you

April 04, 2023

Matthew is amazing. I walked in the door with my 3 yr olds twins and they got a little scared by all the people and he noticed right away. Got my information, took my ke More

by Azillionturtles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Can never get my car washed. I wait many hours all the time just for an oil change More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Apr 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

April 02, 2023

Auto nation really came through formme. While transisting from FL back to WA via TX, my vehicle’s computer display be ame errstic and not usable. I called Auto nation and spoke with Domic. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Apr 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Bob, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 01, 2023

This was the first car dealer that I purchased a new vehicle from. The experience was great and St.Louis was the best salesman I have ever dealt with More

by epittman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 01, 2023

Dominique was great and worked extremely hard with my aftermarket warranty company to make sure all my issues were addressed and covered. More

by Brandon Peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Apr 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Brandon, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2023

Always good friendly service and keeps me informed. The wait is ok. Wish there was a bigger waiting room More

by Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service reps are great. I apologize I don't remember all their names
Mar 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Jeep, we appreciate you taking the time to leave us a response, Jeep! If you ever need help, just give us a call. Happy motoring!

March 21, 2023

The service team in particular, Anthony, were outstanding. Took great care ofmthe vehicle, excellent customer service and done in a very timely manner. More

by robert7622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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