Back

Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.2
450 Reviews

450 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Sort by
July 10, 2023

This the best dealer ship I every been to. They are so kind and they give u the best deals possible. They will not let u leave without something to ride in. I love you all keep up the good wo More

by adrian.gordon1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine, king
Jul 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Jul 13, 2023 -

adrian.gordon1208 responded

U welcome

July 10, 2023

This time they had my car for 2 weeks it was just to long I had to rent a car More

by bigsxytsww5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jul 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

July 06, 2023

I am not sure of the need for an appointment when it still takes over 2 hours for an oil change and tire rotation. I have had other dealerships give me a loaner if time will be over an hour. My vehicle More

by d_bharbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not remember
Jul 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-4981. We hope to hear from you.

July 05, 2023

We bought our Jeep a month ago and we were very happy working with Isaiah on the sales floor. He worked with us on our trade and made sure everything was to our liking. Ended up having a very minor issue More

by bobriannelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie King, Isaiah Truman
Jul 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM North Richland Hills and we hope to be of service again in the future.

July 03, 2023

Always a pleasure working with Anthony when my vehicles need service. He has a keen eye for what my vehicles need and always reaches out to me if something extra needs attention... More

by bbegina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 27, 2023

Great service and the men at the service desk really helped me with questions and were knowledgeable about my situation More

by Tedv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mat an his supervisor
Jul 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2023

Madeline was awesome! Very informative, knowledgeable and helpful. I will always request her on future visits. More

by Dawnmclemore
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Madeline and new hirer. Can’t remember his name but he was awesome too!
Jun 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 26, 2023

Service was prompt & I was offered a ride home. I was able to take care of a tire issue and an oil change all in one visit More

by adilenee2416
Workmanship
Recommend Dealer
Yes
Employees Worked With
I do not remember his name but he told me to call him papa Smurf. Older African American male with eye glasses
Jun 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 26, 2023

Great Customer Service support and on time delivery as stated when dropped off for service More

by Mackdog
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
Jun 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Jun 29, 2023 -

Mackdog responded

Thanks for all of your support over the past year.

June 22, 2023

These guys always get everything that I need done with my vehicle fixed. My only real complaint is when I schedule an appointment in advance for an oil change but then it’s still a few hours until my vehicle More

by Gypsykitteh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

...
6
...