Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Great customer service! Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. More

They didn't reset my oil life meter or refill my fluids. Now wondering if they even changed the oil. Now wondering if they even changed the oil. More

Let me leave vehicle for a minor issue and gave me a ride home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting t home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting to be looked at. I returned and picked up vehicle with issue still unresolved. More

Service is prompt, staff is super friendly and they make you feel valued as a customer. you feel valued as a customer. More

No respect and not good customer service. i asked for car they suggest me to go next building. i asked for car they suggest me to go next building. More

It’s always a pleasure doing business with Autonation CDJR. They keep you posted every step of the way ,there quality , and workmanship is spectacular ,they truly care about the vehicles they work on.. CDJR. They keep you posted every step of the way ,there quality , and workmanship is spectacular ,they truly care about the vehicles they work on.. More

Truse Williams was my service advisor and he help me get through this process with flying colors. He kept me up to date on parts that were out of stock when they would be in and how soon the work would beg through this process with flying colors. He kept me up to date on parts that were out of stock when they would be in and how soon the work would began. More

This the best dealer ship I every been to. They are so kind and they give u the best deals possible. They will not let u leave without something to ride in. I love you all keep up the good wo They are so kind and they give u the best deals possible. They will not let u leave without something to ride in. I love you all keep up the good work. More

This time they had my car for 2 weeks it was just to long I had to rent a car I had to rent a car More

I am not sure of the need for an appointment when it still takes over 2 hours for an oil change and tire rotation. I have had other dealerships give me a loaner if time will be over an hour. My vehicle still takes over 2 hours for an oil change and tire rotation. I have had other dealerships give me a loaner if time will be over an hour. My vehicle was returned without cleaning it or even running through the wash. This was my worst experience ever having a service performed at a dealership More