Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Customer Service is great here. Service Department is very good, and helpful. This where I will come to buy or lease my next vehicle Service Department is very good, and helpful. This where I will come to buy or lease my next vehicle More

Love the service I receive. Lisa is super in getting things done in the service department Lisa is super in getting things done in the service department More

I brought my ram 2500 in for recalls. No problem with the recall work except my ac unit has not run right since I left the dealership. They also did some warranty repair without my knowle No problem with the recall work except my ac unit has not run right since I left the dealership. They also did some warranty repair without my knowledge. Anyway, I took my truck to an ac shop and was advised that a possible software upgrade or sensor could be the culprit. I really don't trust autonation so I now have scheduled meator dodge to look at the software or whatever the problem is. My concern is trusting the people that service my truck. I will have my ac fixed by someone who I feel is competent to comply with keeping me informed. More

Great customer service! Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. More

They didn't reset my oil life meter or refill my fluids. Now wondering if they even changed the oil. Now wondering if they even changed the oil. More

Let me leave vehicle for a minor issue and gave me a ride home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting t home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting to be looked at. I returned and picked up vehicle with issue still unresolved. More

Service is prompt, staff is super friendly and they make you feel valued as a customer. you feel valued as a customer. More

No respect and not good customer service. i asked for car they suggest me to go next building. i asked for car they suggest me to go next building. More

It’s always a pleasure doing business with Autonation CDJR. They keep you posted every step of the way ,there quality , and workmanship is spectacular ,they truly care about the vehicles they work on.. CDJR. They keep you posted every step of the way ,there quality , and workmanship is spectacular ,they truly care about the vehicles they work on.. More

Truse Williams was my service advisor and he help me get through this process with flying colors. He kept me up to date on parts that were out of stock when they would be in and how soon the work would beg through this process with flying colors. He kept me up to date on parts that were out of stock when they would be in and how soon the work would began. More