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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

3.9
457 Reviews

457 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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October 31, 2023

The workmanship was good as always. My car was clean. The problem is my Jeep Liberty is white and the mechanic left oily hand prints on the driver side door and the hood. The last time More

by gtb633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Johnson 4436 * Invoice #: 257670 * Tag #: 7898
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Nov 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

October 27, 2023

GREAT PLACE TO FIND THE PERFECT VEHICLE. EASY TO WORK WITH AND SERVIVICE LIKE IT SHOULD BE. THEY TAKE THE TIME TO INSURE YOU THAT YOUR A VALUED CUSTOMER. More

by jimmy.copeland
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MADDIE KING
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Nov 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Seems to take forever to get oil change. people are nice don’t appreciate having to write long teview More

by cduch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Nov 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-4981. We hope to hear from you.

October 23, 2023

Matt was great and his approach to customer care was nothing less than perfect.. Text book communication!! More

by Jason Witte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Jason, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

It was a great change of service than last time I went 4 years ago My service personnel was very easy to work with The new system they have in place versus old I’d great More

by shawnmackey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie King
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Oct 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

Great customer service Knowledgeable Care and dedication to their customers Communication and timely manner and cost More

by angelwaldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Great customer service and very focused on making sure everything was handled very quickly. In and out very quickly. More

by coreyvera04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

Complete check ✔️ of my vehicle and and text me a copy of the video. Excellent More

by beardnathaniel
Recommend Dealer
Yes
Employees Worked With
Lisa
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Sep 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 21, 2023

Easy check in and prompt service. Was in and out decent time frame. Will always go back. More

by raystewart721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in front
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Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

The service staff needs to better their customer service skills. I will be going to another dealership when I need service again. As far ask the sales staff and managers inside are Awesome I love the VI More

by Tanya S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominique & all staff inside that day.
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Sep 18, 2023 -

Tanya S. responded

The service staff needs to better their customer service skills. 2 other different people that day waiting experienced the same issue. My buying experience was awesome St Luis & Alexis did a wonderful job selling me my beautiful 2023 lime Green Charger GT Blacktop.

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