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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.1
452 Reviews

452 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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October 20, 2023

Great customer service Knowledgeable Care and dedication to their customers Communication and timely manner and cost More

by angelwaldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Great customer service and very focused on making sure everything was handled very quickly. In and out very quickly. More

by coreyvera04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

Complete check ✔️ of my vehicle and and text me a copy of the video. Excellent More

by beardnathaniel
Recommend Dealer
Yes
Employees Worked With
Lisa
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Sep 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 21, 2023

Easy check in and prompt service. Was in and out decent time frame. Will always go back. More

by raystewart721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in front
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Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

The service staff needs to better their customer service skills. I will be going to another dealership when I need service again. As far ask the sales staff and managers inside are Awesome I love the VI More

by Tanya S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominique & all staff inside that day.
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Sep 18, 2023 -

Tanya S. responded

The service staff needs to better their customer service skills. 2 other different people that day waiting experienced the same issue. My buying experience was awesome St Luis & Alexis did a wonderful job selling me my beautiful 2023 lime Green Charger GT Blacktop.

September 12, 2023

Great staff. AJ is awesome. Trying to fix my truck.but I think I have a lemon. Not dealers fault. More

by Bubba H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Sep 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Bubba, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

The dealership handled my warranty issue very professionally. AJ was nice and called back right away if he wasn’t able to answer. It took longer than expected so they were able to put me in a loa More

by andi1677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Sep 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

Madeleine is always super nice when I come in. Very knowledgeable about what my truck needs and doesn't need. More

by Grumsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine
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Sep 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Grumsey, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2023

They did a great job on the service of my truck. They cleaned it up also. More

by tkprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Aug 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

Dropped off my truck for the second time took a bit longer than expected, but glad I had Anthony N at the service dept he kept me updated trough it all and was amazing the whole time he truly goes abov More

by maribel m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nuñez
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Aug 30, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Maribel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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