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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.2
450 Reviews

450 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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November 09, 2023

Mathew was great in helping me take care of an issue that jiffy live caused. He and the service team were very patient as it took three months to get the issue taken care of. They are Great!! More

by Bubbawill82bunba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Nov 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 06, 2023

Nice staff. Just took over an hour and a half to get an oil change that had an appointment. Walked in before 4:30 and left after 6:00. More

by MarcusY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (817) 522-4981 so we can assist you further.

November 01, 2023

Follow up is one of the key success of Auto nation. For my service, they keep on follow up, check availability, schedule appoint, sending reminders, once done, inform to the customer, fix the issues pr More

by chandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine,Fernandez
Nov 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Chandra, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2023

The workmanship was good as always. My car was clean. The problem is my Jeep Liberty is white and the mechanic left oily hand prints on the driver side door and the hood. The last time More

by gtb633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Johnson 4436 * Invoice #: 257670 * Tag #: 7898
Nov 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

October 27, 2023

GREAT PLACE TO FIND THE PERFECT VEHICLE. EASY TO WORK WITH AND SERVIVICE LIKE IT SHOULD BE. THEY TAKE THE TIME TO INSURE YOU THAT YOUR A VALUED CUSTOMER. More

by jimmy.copeland
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MADDIE KING
Nov 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Seems to take forever to get oil change. people are nice don’t appreciate having to write long teview More

by cduch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Nov 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-4981. We hope to hear from you.

October 23, 2023

Matt was great and his approach to customer care was nothing less than perfect.. Text book communication!! More

by Jason Witte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Jason, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

It was a great change of service than last time I went 4 years ago My service personnel was very easy to work with The new system they have in place versus old I’d great More

by shawnmackey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie King
Oct 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

Great customer service Knowledgeable Care and dedication to their customers Communication and timely manner and cost More

by angelwaldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Great customer service and very focused on making sure everything was handled very quickly. In and out very quickly. More

by coreyvera04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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