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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
844 Reviews

844 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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February 03, 2022

The service provided was good. Everyone was friendly and helpful. The Jeep however was not washed More

by Judikerr66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Feb 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 03, 2022

Wait time was way too long, they did not reset my oil change needed signal, nor did they remove my cobblestone stone oil change reminder. I will be returning to Cobblestone for sure. More

by Kylajoyparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remembered, first it was Chad then I was switched to someone else
Feb 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.

February 03, 2022

Do not like the dealership but the service people were great, specially Ahmed, the young man that took care of me. More

by MICHAELROLL7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmed Atroon and the service department guy , excuse me, with one leg
Feb 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (480) 630-2825 so we can assist you further.

February 03, 2022

Nicholas went above and beyond to make my service appointment easy and hassle-free. He and the staff there are just great, and I never take my Jeep anywhere else! More

by Em
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 03, 2022 -

Em responded

Great job. Keep up the good work!

February 03, 2022

Once again my service work at Auto Nation with Nicholas Thomas was excellent! He provides a level of customer service you can't find much anymore. More

by hunttheworld2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Feb 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2022

NICHOLAS THOMAS IS THE BEST - ALWAYS GREAT SERVICE. HE ALWAYS TAKES THE TIME TO MAKE SURE I AM COMPLETELY SATISFIED More

by j4tuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NICHOLAS THOMAS
Feb 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 02, 2022

This is the only place that I'll have my vehicle serviced and or buy from More

by mr.josephj.clement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

Dealership ok. Carl my mechanic is amazing! Carl went over and beyond for me. There needs to be more people like him in this world! More

by bridgetmorrical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Feb 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 01, 2022

Worst customer service that I have ever encountered. No one answers the phone and it took three days to return my voicemail. Had my truck the entire day for recall and my truck didn't need the part replace More

by john
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Uriel
Feb 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi John, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 31, 2022

Nicholas is an excellent advisor and someone I will always take my Dodge and Jeep to for service and repairs. Thank you Nicholas for always providing excellent service to me and my family! More

by esbslot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Feb 04, 2022 -

esbslot responded

Nicholas is an excellent advisor and someone I will always take my Dodge and Jeep to for service and repairs. Thank you Nicholas for always providing excellent service to me and my family!

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