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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
844 Reviews

844 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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March 15, 2022

Great service advisor (Izzy). Delivered my car to me back on time and with everything fixed. No hassle. More

by Bahjat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy - Service advisor
Mar 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 14, 2022

I like the service, they treated me nicely. I which you had snacks on your waiting area. Also I have a different tires on my truck that are rated for higher PSI 50psi instead of 36psi so I noti More

by Betty123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the three people that I deal with were very nice
Mar 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 13, 2022

Very clean service center. Employees are always professional and welcoming. Any concerns I’ve had are always looked into. More

by eddystone15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 11, 2022

I have never been disappointed by my visits to AutoNation. Whether it is for an oil change or a repair they deliver top quality service. The staff actually spends the time to listen to and address More

by Shar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Lori
Mar 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Shar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 10, 2022

I received a link for mobile check in which I did. However, upon arrival there was no sign for customer parking and no kiosk for dropping keys. The guy we asked knew nothing about it. I did this becau More

by AZGuyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Mar 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2825 -- we hope to hear from you soon.

Mar 11, 2022 -

AZGuyam responded

I'm attempting to contact the General Manager. When calling this number, I get sent into an infinite loop of recording. There is so much wrong about your dealership! If the GM really wanted to speak with me, he/she would give me a direct number. This is ridiculous. No matter what selection I make, I get someone's voice mail, 0 sends me right back to the infinite loop.

Mar 11, 2022 -

AZGuyam responded

I was able to get through to someone in new car sales who took a messsge for the General Manager. He called me back and I shared my terrible experience with him. He was very empathetic and said that the new Service Director may be reaching out as well. Indeed he did and I gave him my firsthand account of my experience. Both individuals assured me that my experience will be better next time.

March 10, 2022

Friendly and helpful financially. Didn't go above and beyond, regarding future vehicle needs/service/repairs. More

by MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uriel/jack
Mar 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 08, 2022

A very efficient repair of the vehicle, service assistant efficient and did what he said he would do More

by edwardlroy
Recommend Dealer
Yes
Employees Worked With
amaheed
March 08, 2022

Had appointment for warranty work. Check in was I time. All items fixed no questions. Pick up was fast and efficient. Worked with Ahman. More

by Bill R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahman
Mar 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello Bill, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

Great service - Great people! I purchased my 2018 Jeep Grand Cherokee TH from there. 10/10 More

by T McCarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy
Mar 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

Ahmed is awesome. He is Very attentive to his customers needs. Fast and reliable service. More

by apeach09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed
Mar 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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