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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
847 Reviews

847 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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September 22, 2023

I needed recalls done on my 2022 3500 Dodge RAM. I called service and they got me quickly for the service and the work was completed that day. Nathan Kelley was great to work with, very professional More

by dan.saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kelley
Sep 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello Dan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2023

Friendly but overload with customers need more advisors. Got vehicle back same day so happy More

by Ronzthe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me Thomas
Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 20, 2023

I will not use or recommend this dealer I was lied too by the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After hav More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna, Mike Franklin
Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Michael, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

September 18, 2023

Nathan did a great job checking me in and getting my car fixed quickly. He is very friendly and personable. I will be back! More

by swatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

My car was in for a door lock problem. The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made More

by azcards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Sep 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.

September 11, 2023

Great expert diagnosis of the problems. Carl was very courteous and informative about the issues our vehicle had. More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Sep 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Joel, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 07, 2023

AutoNation could not be a worse company, I had a horrible sales experience, bought a full over priced warranty for 8k. I come to find out that they get around honoring it by telling you that general service More

by jbaca624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breenna
Sep 07, 2023 -

jbaca624 responded

You are the worst company I have ever bought, serviced or done anything with. I hope your company shuts down from the sheer ineptitude.

Sep 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 06, 2023

The service was great. Very friendly and courteous. It was also handled promptly and returned clean and fresh I always enjoy the congeniality and professionalism of the More

by rwp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
10 rating Service Advisor & Team
Sep 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 05, 2023

Everything was well done and repaired completely. Customer service was polite and kept me informed. More

by Rayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Sep 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we appreciate you taking the time to leave us a response, Rayman! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Paid for services are fine and done reasonable time but warranty stuff needs to be diagnosed even when obvious and they want the car for 2 to 3 weeks with no chance of rental replacement bad buisness espec More

by kelemvor2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Sep 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

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