AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Recently had my Grand Cherokee serviced and Markus took fantastic care of me. I had a very pleasant experience waiting for the work to be completed and it everything was well taken care of with my Jeep. fantastic care of me. I had a very pleasant experience waiting for the work to be completed and it everything was well taken care of with my Jeep. More

Service coordinator was extremely prompt, attentive, and responsive to my needs and time constraints. Now you have at least fifteen words. What a stupid and arbitrary requirement for this field. responsive to my needs and time constraints. Now you have at least fifteen words. What a stupid and arbitrary requirement for this field. More

The prosses was easy, excellent service from start to finsh. From setting up appointment, being met as soon as I arrived, picking up my car after service, simply excellent experience. finsh. From setting up appointment, being met as soon as I arrived, picking up my car after service, simply excellent experience. More

All of my Chrysler Pacifica Hybrid service has been handled by Carl and the Autonation team. Appointments are easy, service well explained, waiting area is comfortable and my van is in great shape. handled by Carl and the Autonation team. Appointments are easy, service well explained, waiting area is comfortable and my van is in great shape. More

I bought my Titan Platinum Reserve last fall, I couldn't have better service, I returned for service 🐕‍🦺 again last week, great people to work with have better service, I returned for service 🐕‍🦺 again last week, great people to work with More

Carl has been the best advisor, he is always nice and pleasant to work with, always up front about everything. Thanks for your hard work Carl. I appreciate you. pleasant to work with, always up front about everything. Thanks for your hard work Carl. I appreciate you. More

Awful experience with Service. We have bought 20+ cars from different Autonation dealerships over the last 15 for different family members. This service department was a level of a We have bought 20+ cars from different Autonation dealerships over the last 15 for different family members. This service department was a level of awfulness we have never seen before. Jeep was dropped off and they had it over a month. They wouldn’t return calls we had to text, call and go in person. Service rep and service manager all gave us no communication. They even went so far as to ignore us and put a used transmission in Jeep when their own Extended warranty covered a new. We finally got the Jeep after a month and left with a used part. Lots of blame and deflection. Wouldn’t take ownership of their mistakes. We will never use them again and has soured us on Autonation in general. More

my adviser found a way to replace the part that I been waiting for over a year waiting for over a year More

Nick Thompson is the best service advisor. He is courteous and friendly as well as knowledgeable. He is courteous and friendly as well as knowledgeable. More

Nick Thomas is great! He is always helpful, he has been our service person for the last 3 years and has always been great to work with. He is always helpful, he has been our service person for the last 3 years and has always been great to work with. More