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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
844 Reviews

844 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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June 22, 2023

I had a hart time getting a hold. Of them they have to many go to voice manchien More

by Bawdenlb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tina
Jun 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 18, 2023

I am still in the process of fixing a tire sensor issue but they are doing everything they can to help! More

by Lauren.0417m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Kelley
Jun 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 18, 2023

Nick in service worked with a third party to help get the parts I needed for my van and helped with the warranty when the third party wouldn't work with it. It took a while to get the parts because the third More

by Screenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Is close to my house and people are nice especially the service advisor Nicholas Thomas. I like the service but what l don't like they wash my car and made it dry in the sun and they didn't dry it with More

by chiquita5558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Jun 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 16, 2023

Carl Ross in the Service Department is the best in the business! Carl understands what customer service means. More

by ccarlson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Jun 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 08, 2023

Went in initially for a recall, car had a check engine light which was diagnosed. I was sent a text message with an optional choice to fix the check engine light. All communication was handled properly an More

by jbaudanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Nicholas
Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 08, 2023

I have been to this dealer multiple times and did NOT have a good experience but this time I went in for a simple oil change and have them look into why my A/C recirculation fan was not functional even t More

by Vatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 08, 2023

Service technician Carl did a great job. Highly recommended! Advocated for me for warranty repairs and got me taken care of with spending very little money. Much appreciated. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Joel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

June 08, 2023

Came in for service, repairing my Jeep of 2 manufacturer recalls. Greeted promptly, told what was to happen and finished within time promised. Nothing but praise for the service team here! More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Jun 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Jeff, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2023

First of all we had to make an appt just to drop the car off. No one looked at it for about 5 days, had to Call Tina the service girl a couple of times before she responded just to say she had no idea what More

by pquinta62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tina
Jun 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.

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