AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Don't go to this service department! ! They replaced a water pump on my jeep among other things. Then I noticed what appeared to be a leak underneath. It turned out to be a loose t ! They replaced a water pump on my jeep among other things. Then I noticed what appeared to be a leak underneath. It turned out to be a loose thermostat bleater that was not tighted after it was losened when replacing the water pump. And when they returned the jeep to me the radio antenna was bent back and shut in the passenger door. I've bought multiple new and used vehicles from this dealership. Never again. More

Do not take your vehicle in for service here! ! I had a water pump replaced on my Jeep Wrangler. I noticed it was dripping from what appeared to be a thermostat. Found that this service dept ! I had a water pump replaced on my Jeep Wrangler. I noticed it was dripping from what appeared to be a thermostat. Found that this service dept had loosened the thermostat bleater when they replaced the water pump and never tightened it back up. Then when I picked the jeep up they had closed the radio antenna in the passenger door. I've purchased many new and used vehicles from this dealership. Never again! More

I really appreciate the efforts that Robert Williams took with our extended warranty. He was very helpful. I am not very appreciative about how long it took to get may car repaired. 23 days is far too long e with our extended warranty. He was very helpful. I am not very appreciative about how long it took to get may car repaired. 23 days is far too long even if some of the work needed to be done at an outside shop. Also, I was told that the car needed motor mounts and a driveshaft but when I picked it up I was told the motor mounts were not needed. No real explanation of why that changed. More

Vanessa did an amazing job while I was servicing my Jeep. She was able to clear up the issue with my vehicle protection plan. She was able to clear up the issue with my vehicle protection plan. More

Got my car back and the windshield wiper line had been cut. I really don’t want to drive out there again, leave my car and maybe have to pay 3x , I’ll just fix it myself. Communication is slow, everythi cut. I really don’t want to drive out there again, leave my car and maybe have to pay 3x , I’ll just fix it myself. Communication is slow, everything is online now. No real personal experience or explanation. I like the tech pics, but I had questions and there was no one to ask. Very frustrating. Will take my car to a local shop from now on. More

Great service dept. My last service visit went smooth. The job was done right the first time. My service advisor Carl is great and knowledgeable. Great Service Dpet. My last service visit went smooth. The job was done right the first time. My service advisor Carl is great and knowledgeable. Great Service Dpet. More

Convenient location & were very thorough in reviewing the items I had brought my Jeep in for and the items that needed addressing. Was also super appreciative of the complimentary Lyft rides they provided du items I had brought my Jeep in for and the items that needed addressing. Was also super appreciative of the complimentary Lyft rides they provided during the 2 days they had it in for service! Dakota was the best! More

Alex Sekora was a fantastic facilitator in getting my truck services. He explained everything in detail and all the options. I was in for a recall item and explained certain services that should be don truck services. He explained everything in detail and all the options. I was in for a recall item and explained certain services that should be done. I know Alex does not control the costs but I added a few services because I was there. Although I have always known dealer service prices are inflated, but for an oil change to cost $225 is ridiculous..!! So I passed on all the fluid services as I can get the same service for 1/3 of the cost and my local person gives me a military veteran discount. I will have to return for a part that was not in stock and the rewired something incorrect as my paid theft monitoring system doesn't work. Thank Alex for the great service. More

Nicholas is the best. No worries, just great customer service. Always a good experience. Will definitely come back. No worries, just great customer service. Always a good experience. Will definitely come back. More

Nate in service was great. Pleasant and helpful and timely. Communicated well with me. Thank u. Pleasant and helpful and timely. Communicated well with me. Thank u. More