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AutoNation Chrysler Dodge Jeep Ram North Phoenix

Phoenix, AZ

4.4
1,319 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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16406 N 26th Ave

Phoenix, AZ

85023

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Showing 1,319 reviews

August 21, 2021

The service was excellent. The wait to get serviced was aweful! Why have an appointment? Waited 21/2 hours before starting the service. It's a shame for the ridiculous wait before getting serviced. Once More

by Knies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nickolas
Aug 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 20, 2021

Nicholas, my service provider, is the main reason for coming to the dealership for service on my Dart. He is upfront and honest. I never have to worry about getting a fair price. He always gets my car More

by annieb08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Aug 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

Excellent Communication, took a trip to Phoenix car broke down and they gave me options to what I can do. More

by javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Javier, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 20, 2021

Reserved a vehicle online to to trade me vehicle In on. When I showed up for my appointment I was told vehicle had just been taken to the shop so they could look it over before it would be available to pur More

by Me4cnc2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Asadi, Charles Hill
Aug 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2825 to discuss what we can do to help.

Aug 27, 2021 -

Me4cnc2 responded

I talked to the general manager and was told all he could do for me was say sorry and that was it. I told him I would go somewhere else to do business and he said “ ok, thanks and have a good day..” Nothing in regards to trying to make a deal or find me a similar vehicle. He honestly didn’t seem to care. They also kept messaging me to bring my vehicle in because they wanted to purchase it then gave me a offer $8,000 dollars less than another dealership down the street from them. My wife and I feel like this was a bait and switch. I would attach emails but in the moment I was extremely upset and deleted all messages / email to and from dealership, knowing I will most likely never buy another vehicle from them. I previously purchased two vehicles from this dealership but most likely will go somewhere else.

August 20, 2021

You should not require a comment to submit reviews that you asked for More

by Vikedrive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
Aug 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

My experience had been nothing short of incredible! Charlie was fantastic! So helpful, so understanding, friendly…. Great representation of the dealership! Ans Jessy the finance guy… I am grateful f More

by lwhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hill, Jessy Anold
Aug 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 17, 2021

Muy buena atención de todo el personal muy eficaces y sobre todo no batallé para adquirir mi nuevo carro gracias !!!! Se los recomiendo excelente dealer !!! More

by pedro guadiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boo
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Pedro, gracias por tu reseña positiva. Estamos felices de haberle sido útil. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

August 17, 2021

Max was helpful, friendly and patient while he helped us find a car. We would recommend him to anyone looking to buy a cat More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Aug 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Sarah, thank you so much for your positive comments about Max. Thanks again for the recommendation, and have an amazing day!

August 16, 2021

Brought my 2020 Ram 2500 in for A/C problem. Appeared to be an electrical problem since it would function sporadically, the worst kind of problem! The service advisor, Carl Ross, was tenacious and continue More

by Camomberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross, Lori, Service Director
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

Nicholas Thomas provides superior service once again. You can always rely on him to take care of your vehicle's service needs and issues. Thanks! More

by Jim U.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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