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AutoNation Chrysler Dodge Jeep Ram North Phoenix

Phoenix, AZ

4.3
1,322 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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16406 N 26th Ave

Phoenix, AZ

85023

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Showing 1,322 reviews

March 18, 2025

Don't go to this service department! ! They replaced a water pump on my jeep among other things. Then I noticed what appeared to be a leak underneath. It turned out to be a loose t More

by esbslot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Mar 21, 2025 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Phoenix. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2825 -- we hope to hear from you soon.

March 18, 2025

Do not take your vehicle in for service here! ! I had a water pump replaced on my Jeep Wrangler. I noticed it was dripping from what appeared to be a thermostat. Found that this service dept More

by esbslot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex was the service advisor although he was not the mechanic
Mar 21, 2025 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Phoenix take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Mar 21, 2025 -

esbslot responded

Thank you for the response but not sure how you are going to resolve the issues I've had with your service department. I'm certainly never going to have your service department ever work on any of my vehicles again. I just wanted you to be aware of the actions of your service department and let others know my experience.

March 14, 2025

I really appreciate the efforts that Robert Williams took with our extended warranty. He was very helpful. I am not very appreciative about how long it took to get may car repaired. 23 days is far too long e More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
Mar 19, 2025 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Harold, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2825 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Mar 19, 2025 -

Harold responded

Although the DealerRater system shows that I responded at 6:23 PM, the reality is that I called at 11:16 AM MST. I just tried to contact the "General Manager" at the phone number listed below. The number goes to a general menu asking for which department I wanted to contact, Service, Parts, etc. There is no human to speak with at any time and I don't know which department the "General Manager" is located in. Also there is no name associated with "General Manager" so I wouldn't know who to ask for if there was any human to speak with. Please write back and give me a direct line for "General Manager" because I'm pretty irritated with the communication so far.

February 05, 2025

Made a deal with the GM of Sales, had terms agreed on and allowed him to run credit, approved and ready to go per my email at noon from the GM. I was supposed to pick up the car afterwork and finalize paperw More

by Jeremyt45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Jackson
Feb 06, 2025 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

January 18, 2025

After giving up on my daughters dream jeep. Olivia Yager didn’t, she went out of her way to find and deliver the jeep my daughter always wanted. On top of that, she got me to the rate I wanted. More

by troycly12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Yager
Jan 21, 2025 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Great experience dealing with these folks - especially given I flew in from another state to make the purchase and take delivery (so the sale had a few more steps to it). Sales guy, Sales Manager, and Fin More

by Brian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elie, Henry, Riad
Jan 06, 2025 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

We are pleased to hear you had such a positive experience with us, Brian! If you ever need help, just give us a call. Happy motoring!

December 28, 2024

Car delivery was god awful. Super late seemed like they could care less. Car salesman sending me videos of doing drag pulls in my car hearing my tires burning off as if I’m not More

by Triston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Broden, victor
Dec 30, 2024 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Triston, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

December 27, 2024

Clean and organized, no games, nice and professional. .love my new car..I will refer others More

by Mytrueimage12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilie
Dec 30, 2024 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Absolutely fantastic every step of the way and understanding of all of my issuses and requests More

by weldking96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek and the new sales manager
Dec 08, 2024 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2024

Derek my salesman that young man needs a raise and or promotion he absolutely killed it on everything I asked for and then some this is my 3rd vehicle I have baught with the autonation family and everyti More

by weldking96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek and the new sales manager
Dec 08, 2024 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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