AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center
Fort Worth, TX
588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center
Our service advisor Kyle was amazing! Made sure to communicate and make sure all repair(s) were done. Double and triple checked car worked properly after repair fixed. Made sure to communicate and make sure all repair(s) were done. Double and triple checked car worked properly after repair fixed. More
On my second visit, the service was excellent. When I showed up on the first scheduled appointment, they told me that they could not attend to me and I had to make another appointment. No real apo When I showed up on the first scheduled appointment, they told me that they could not attend to me and I had to make another appointment. No real apology was given. Had it not been for circumstances relative to the first visit, they would receive 5 stars from me. More
I am giving them a 5 star rating based on my experience with Joe. If Joe hadn't been my service advisor I would probably be taking my Jeep somewhere else. Joe communicated with me on the repairs and kept m with Joe. If Joe hadn't been my service advisor I would probably be taking my Jeep somewhere else. Joe communicated with me on the repairs and kept me up to date on the status of the repairs. Joe provided great customer service. More
I took my 21 Dodge Charger Scat Pack in for an oil change. I was quoted $119.99 for my oil change. I signed the quote, and the very kind lady who was my advisor told me it would be about an hour wai change. I was quoted $119.99 for my oil change. I signed the quote, and the very kind lady who was my advisor told me it would be about an hour wait. Sure enough it was an hour wait and I go to pay for my oil change and low and behold the price skyrocketed up to $157!!! I was never advised of this price increase…zero communication!!! Seriously, $157 for an oil change??? This price didn’t include any air filter, cabin filter or tire rotation. HIGHWAY ROBBERY! This dealership has forever lost my business! More
Fuel pump went out of my Grand Cherokee going down I35, they were the closest dealership. I finally got my car back 3 weeks later, after having to call to get updates multiple times. Understand that it t they were the closest dealership. I finally got my car back 3 weeks later, after having to call to get updates multiple times. Understand that it takes time to get parts sometimes, but no reason to not be able to have service providing updates on the status of your vehicle without the customer needing to call in to TRY and speak to someone. More