AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Service advisor was great and kept me informed. The only issue was the parts were on backorder and it took weeks to get it fixed. Definitely not the Dealership fault issue was the parts were on backorder and it took weeks to get it fixed. Definitely not the Dealership fault More

Don did a great job. Service was completed quickly and communication was great. communication was great. More

Friendly staff with good waiting area. Quickly taken care of. I’m always greeted quickly and taken care of. I look forward to the next service visit. of. I’m always greeted quickly and taken care of. I look forward to the next service visit. More

Service advisor was awesome. Kept me informed on what services needed to be done and time to complete. services needed to be done and time to complete. More

Overall good experience with service department. They listened to my issue, found the problem and fixed it. listened to my issue, found the problem and fixed it. More

Breanna and Dana were wonderful! Great communicators. Made the process easy. communicators. Made the process easy. More

I have purchased cars from many dealerships and this is the only one that does not wash my car when I have it serviced. Disappointing the only one that does not wash my car when I have it serviced. Disappointing More

Great service by Breanna! She took very good care of me and my vehicle. Even running out in a storm to get it and bring it under a covered area for me when I picked it up! Great service - Thank you! and my vehicle. Even running out in a storm to get it and bring it under a covered area for me when I picked it up! Great service - Thank you! More

I took my 2019 Ram for a check engine light. I was told the part to repair it would come by September 16 and they had no loaners and offered to only pay $45/day for a rental. I escalated the issue and cus the part to repair it would come by September 16 and they had no loaners and offered to only pay $45/day for a rental. I escalated the issue and customer care told me to call enterprise. Enterprise charged $258/day for the rental. They expected me to pay the difference for over 30 days totaling $6,390. They said it’s not their problem. I’m very dissatisfied with the service I was given. I ended up picking up my truck and driving it in hopes it won’t break down until the part arrives and they repair it. They did say it was a possibility. More