AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Janey was my service adviser this time when I came and I will ask for her from now on and I would hope that Auto Nation would do what it takes to KEEP her because I know it is hard to find good men and wome will ask for her from now on and I would hope that Auto Nation would do what it takes to KEEP her because I know it is hard to find good men and women that just want to work. She was awesome and went out of her way on her day OFF to follow through on my 2020 Ram 2500. She was the best Thanks Ken Nowack More

Service was prompt and finished pretty quickly. The service advisor was knowledgeable, especially about the preventive maintenance on the 5.7l engine. service advisor was knowledgeable, especially about the preventive maintenance on the 5.7l engine. More

Excellent service and competent staff! Briana was great! Great great great great great excellent satisfied! Great great great great great excellent satisfied! More

The customer service experience that I received was not up to standards. I will not be going back to this particular Auto Nation dealership. up to standards. I will not be going back to this particular Auto Nation dealership. More

Worst experience I have ever had. My Jeep was running fine when I took it in. $2800.00 later it is running awful!! I am now having to take it somewhere else to see what your service department did to c fine when I took it in. $2800.00 later it is running awful!! I am now having to take it somewhere else to see what your service department did to cause this. Customer service was pathetic. Will not be back! More

Got me in on time did the oil change and tire rotation in less than one hour less than one hour More

Had air bag replaced and everything went very well. First class and very professional. Thank you! class and very professional. Thank you! More

I did not purchase my vehicle at this dealership, but I have had it exclusively serviced there (didn't know they were there when I bought my vehicle!). Service department has always been timely, efficient have had it exclusively serviced there (didn't know they were there when I bought my vehicle!). Service department has always been timely, efficient and works with my schedule. No need to go anywhere else for me. More

great service, very kind, always able to resolve, really appreciate it, thank you so much! appreciate it, thank you so much! More

My vehicle had a flat tire and after getting in contact with the service department they expressed there concern and that they would get a tire ordered right away. They did, and during the wait they checke with the service department they expressed there concern and that they would get a tire ordered right away. They did, and during the wait they checked in to inform me of any updates. Once it had came in, they called and scheduled an appointment for me to come in. After doing so, and waiting for the tire to be replaced, they had informed me that they had accidentally broken my tire sensor indicator while changing my tire and that they would need to order a new one for me and replace it out free of charge. Well, fast forward almost a week and me trying to call the representative back I have yet to receive a callback or be able to get in contact with the representative. My hope is that with the past snow storm they are trying to get caught back up but I will give it another day before feeling as though they are trying forgo fixing the issue. More