AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Great customer service and vehicle service! I would definitely recommend! Wait time was reasonable as well! I would definitely recommend! Wait time was reasonable as well! More

Took my Bronco in for its first oil change. I arrived earlier than my appointment in hopes to get it done sooner. Unfortunately was stuck there for 2 hours. But they have a waiting room with a I arrived earlier than my appointment in hopes to get it done sooner. Unfortunately was stuck there for 2 hours. But they have a waiting room with a tv and vending machines so that was nice. The staff was very friendly and courteous too. More

Always helpful and efficient! Courteous staff! Sandra in the service department is wonderful and on top of it! Never had issues at this location! I have been coming here for almos Courteous staff! Sandra in the service department is wonderful and on top of it! Never had issues at this location! I have been coming here for almost 6 years. More

Excellent and fast service. Great communication and reasonable price. Comfortable, clean waiting room and overall friendly staff. Great communication and reasonable price. Comfortable, clean waiting room and overall friendly staff. More

Misdiagnosed issue, stated I needed a new engine, after purchasing a battery, never coming back purchasing a battery, never coming back More

I always bring my Ram 1500 back to the AutoNation Dodge. They have maintain buy Ram since I purchased it in 2015. I have purchase 5 vehicles from them and alway got a great Deal. They have maintain buy Ram since I purchased it in 2015. I have purchase 5 vehicles from them and alway got a great Deal. More

Service was fast and folks were very professional and polite. Things were on time. Good experience. polite. Things were on time. Good experience. More

I usually have a good experience but this time around it was terrible. And I still have an issue that hasn’t been resolved!!! Worked with 3 different service consultants. Made me wait 3 days without an u was terrible. And I still have an issue that hasn’t been resolved!!! Worked with 3 different service consultants. Made me wait 3 days without an update. Things went missing from my car. Now, I have to schedule yet another appointment and waste a day for them to yet make me wait car-less so they can resolve an issue that should have been fully resolved 2 weeks ago. More

They have been amazing from the time of purchase through all maintenance. Will use again for all vehicles for our family!!!! all maintenance. Will use again for all vehicles for our family!!!! More

The review begins when I arrived at the dealer for service and sat in truck for 10 mins without anyone coming out to greet me. So I went inside all of the service advisors were sitting at their desks service and sat in truck for 10 mins without anyone coming out to greet me. So I went inside all of the service advisors were sitting at their desks. Several looked up at me and ignored me. I spoke up and said I’m here for my service appointment who do I talk to? Only 1 person even acknowledged that. Pulled up my name and said I was scheduled with Don and pointed him out. Went over to Don and he started asking why I was coming in. Well I gave the list to the scheduling person, why bother if you aren’t going to check it? Then he told me oh this will require a technician that’s going to be 2-3 days before I can even get you seen. Again that’s what the scheduler explained and that’s why I scheduled my appointment a week out so I didn’t have to wait for a technician. He just said sorry we are busy. Now on to the repair. None of issues I brought the truck in for were fixed. There was a recall on my truck and was told that was causing my issues. They completely the recall but the issues are still there. In fact 2 out of the 3 are worse. More