AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

I have received outstanding service from this dealership for the past 20 years from the first vehicle I bought from this location. When the location ownership changed to AutoNation I hoped they would conti for the past 20 years from the first vehicle I bought from this location. When the location ownership changed to AutoNation I hoped they would continue the good service. I have not been disappointed so far and happy with the vehicle services I have recieved. More

I've bought several vehicles from Autonation. I bought my current jeep from another dealership. That was a mistake. That dealership was dishonest in their advertising but had the vehicle I wanted I bought my current jeep from another dealership. That was a mistake. That dealership was dishonest in their advertising but had the vehicle I wanted. At least I can get it serviced at AutoNation. Friendly service performed correctly. More

Dana usually assists me and she is so knowledgeable and patient with me. Everyone is so nice. patient with me. Everyone is so nice. More

I had an issue with the service performed on my 2021 Ram Limited. This occurred 2 weeks and no one has contacted me yet to follow up. I spoke with was hand delivering note to manager to contact me… terrible Limited. This occurred 2 weeks and no one has contacted me yet to follow up. I spoke with was hand delivering note to manager to contact me… terrible customer service. I will not return to the dealership for any type of work much less purchase a vehicle from them. The only contact o received was a call to ensure they could count on me to give them an outstanding review. More

The only thing preventing a 5star review was that I had an appointment for 0900 for an oil change and tire rotation, but was at dealership for over 2.5hrs. I was told initially it would take an hr. Just an appointment for 0900 for an oil change and tire rotation, but was at dealership for over 2.5hrs. I was told initially it would take an hr. Just a bit more communication about time delay would have been appreciated. More

Fast service and on time great customer service very helpful i would go there every time helpful i would go there every time More

I've been very pleased with the service on several visits since purchasing my vehicle since purchasing my vehicle More

From purchase of our Jeep Wrangler 4XE through two oil changes, very pleased. Professional, friendly and knowledgeable staff. The service appointments were right on time and the work was completed to my changes, very pleased. Professional, friendly and knowledgeable staff. The service appointments were right on time and the work was completed to my satisfaction. More

I WILL NEVER GO BACK. I had an appointment at 8:30am on a Tuesday. I dropped off my vehicle at 7:30am that day. I needed to have 2 recalls fixed, and needed a tire look I had an appointment at 8:30am on a Tuesday. I dropped off my vehicle at 7:30am that day. I needed to have 2 recalls fixed, and needed a tire looked at under my MPP. First, the service advisor couldn't find my MPP. I received a phone call about noon on Tuesday stating she found my MPP, but the tire wouldn't be in until Wednesday at 1:30pm and it would take them a couple hours to finish replacing the tire. I told her that was fine and to keep my vehicle and let me know when it is ready on Wednesday. I called Wednesday afternoon to check if it was ready. It wasn't, and the tire was now scheduled to be there on Thursday at 1:30pm. I called again on Thursday afternoon around 5pm to check if my truck was finished. It wasn't. I was told that they would call me shortly when it was ready. I finally got a phone call around 6:45pm that my vehicle was finally ready (good thing, because they close at 7pm). It took them 3 days to change a tire and do 2 recalls. When I finally got into my vehicle, the center console was covered in what I assume was sweat, because the interior of my vehicle smelled like terrible B.O. All my mirrors and seat were adjusted as well. 0 communication from this dealership. More

Went there for a oil change and a recall got in and out in a timely matter. Great place to do business in a timely matter. Great place to do business More