AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Excellent customer service in the service department. Jamey done a great job letting me know how much longer I had. Jamey done a great job letting me know how much longer I had. More

Had to pay to tow to another dealer due to the fact they didnt even look at my truck for 7 days for a factory warraty repair work at 46,000. Asd soon as i was going to tow it they all of a sudden had time. didnt even look at my truck for 7 days for a factory warraty repair work at 46,000. Asd soon as i was going to tow it they all of a sudden had time. i didnt beleive them and was willing to pay $150 tow not to have my truck at there dealership.I will never set foot in this dealership again. Couldnt give a rent car for factory warranty repair. Promised they would get to looking at it every few days but never did. Go to Grapevine dealer. If i could give them zero starts i would. More

Time efficient, everyone was friendly and very helpful, my truck was ready in no time my truck was ready in no time More

The communication was horrible . Our truck was towed in to have work done on it 5 weeks ago. The communication between us and our service tech, Dana was very little. Our truck was towed in to have work done on it 5 weeks ago. The communication between us and our service tech, Dana was very little. More

I brought my Durango in for a regular oil change on April 15th. I was greeted by Ms Sandra Gomez, who proceeded to tell me an oil change would be $99.99 today. I was obviously shocked at that price, and r 15th. I was greeted by Ms Sandra Gomez, who proceeded to tell me an oil change would be $99.99 today. I was obviously shocked at that price, and rightfully questioned it. I clearly explained I wanted my usual synthetic blend oil, and definitely not full synthetic. After questioning her, she said it’d be $20 less for the blended oil. Why would she treat customers this way who didn’t ask for full synthetic?!? What really bothers me the most is, I’ve brought all my vehicle’s here for all their service for right at 20 years. I’m a 100% Mopar guy, and have bought 5 vehicles from this very dealership in that time. And to be treated like this(2nd time in a row), is beyond disappointing!! And to top it off, this dealership did not want to accept any of my Mopar coupons I receive in the mail. I don’t know what’s going on here in this service department management, but it has really gone downhill in last couple years, and my long-time guy Morgan left about that time as well. He never failed to take care of me. Needless to say, I will probably not be going back there, which is a shame since it’s less than 2 miles from my house!!! Very disappointing AUTONATION!!! More

Dana in Service was terrific, and I can't say enough good things about the overall experience. Great job, great customer service, great all around process. Can't say enough good things.... :-) things about the overall experience. Great job, great customer service, great all around process. Can't say enough good things.... :-) More

poor communication with service. took over 2 hours for oil change and tire rotation and was told an hour max. no one came to update me at all they just sat in office took over 2 hours for oil change and tire rotation and was told an hour max. no one came to update me at all they just sat in office More

I own a Ram Promaster Winnebago and was referred to this Dealership by owners of Promasters for their knowledge of repairs in the Fort Worth area. Dealership by owners of Promasters for their knowledge of repairs in the Fort Worth area. More

People service I talked with were all very friendly Although the problem with my truck is still there No real good excuse not to provide a loaner vehicle to a customer when you are keeping their veh Although the problem with my truck is still there No real good excuse not to provide a loaner vehicle to a customer when you are keeping their vehicle for a week More

Great job on getting my truck in for service late in the day without an appointment. day without an appointment. More