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AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Fort Worth, TX

4.5
588 Reviews

588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

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August 01, 2022

I have always had great service at AutoNation Chrysler Dodge Jeep when needed. Thank you Deborah More

by Deborah.Shaughnessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
Aug 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello Deborah, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 27, 2022

My Service Specialist was very professional and courteous. Dana was able to schedule my vehicle for 1 day service. More

by bmccallop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Jul 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 25, 2022

The service department was amazing and very friendly. Fastest turnaround I've ever had at a dealership for an oil change, tire rotation, and two recalls - under 90 minutes. More

by Mike B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Jul 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 23, 2022

Repair took 2 weeks due to supply shortage. Was informed of delays. On a regular basis. More

by Stevens7176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Fergeson
Jul 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2022

Don in CS is great, repairs I had done were done properly. Just wish my car didn't smell like a greasy mechanic. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ferguson
Jul 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi James, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2022

The staff were very professional and extremely helpful and friendly. I’ll definitely bring my vehicle here for service again next time we’re in town visiting. More

by kennycooksey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra, Aime
Jul 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 21, 2022

This dealership is awesome. They treat me like family. They are currently still taking care of me.. More

by Tmbrooks2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Dahl
Jul 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Jul 29, 2022 -

Tmbrooks2020 responded

I have had some issues with my Jeep Grand Cherokee. Fairly new to the area. I called a couple of Jeep dealerships. The only dealership that could get me in for service now, without having to wait 1 or 2 weeks out, is Auto Nation Chrysler Dodge Jeep Ram, at 11200 North Freeway, Fort Worth, Tx. 76177. My Assistant Service Manager is Dana Dahl. I have been treated like family. They have taken care of all my needs with transportation, rental, and keeping me updated on the progress of my vehicle. I highly recommend this dealership, and Dana Dahl. I give her a 10 star. Its people like her, and others that work there. That makes up that dealership.

July 20, 2022

This was my fourth visit to this dealership and have the same experience, just average. No one comes to my car. If I go in everyone avoids eye contact, like they don’t want to help. Had to leave car and no More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No Name
Jul 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.

July 18, 2022

I made an appointment online, however when I showed up on the day and time of the appointment they didn’t have it in there system. They did allow me to leave my van to get the needed service requested. Howev More

by patdate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service tech
Jul 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 642-7894. We would appreciate the chance to turn your experience around. Take care!

July 16, 2022

Concur with previous super comments about Janey. Really outstanding customer service from her. She kept me up to date and is very friendly and knowledgeable. More

by twspalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janey
Jul 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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