AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

My service advisor, Janey, was great. But, getting through to the service was a challenge, via phone. There are 3 reasons I was unhappy: 1. Would not offer a ride home at drop off, even But, getting through to the service was a challenge, via phone. There are 3 reasons I was unhappy: 1. Would not offer a ride home at drop off, even tho I live 1 mile away. 2. Asked them to install window panel (which I had purchased on Amazon) unless I wanted to pay them $99.95, for a job that would take about 5 minutes to install. 3. My car was filthy when I picked it up.. Most dealerships do that as a courtesy. More

They were timely. I am disappointed that Dodge Ram is taking so long to update a software problem. Apparently, the bulletin stated that the software would be updated I am disappointed that Dodge Ram is taking so long to update a software problem. Apparently, the bulletin stated that the software would be updated this Quarter. Disappointing! More

I assume they did a good job on the maintenance items, but communication with me was very poor and although I left my car there from Friday morning thru Thursday morning they did not have time to even loo but communication with me was very poor and although I left my car there from Friday morning thru Thursday morning they did not have time to even look at some issues I was having till Wednesday and by that time there was no time to repair them if I had wanted to because I had to have my car back by Thursday morning. It’s as if they forgot my car was there after doing the maintenance and if my service advisor had a day off, no one else took supervision of my car. More

Great and fast service! The service advisors offer great customer service. I highly recommend for all your service needs. The service advisors offer great customer service. I highly recommend for all your service needs. More

Very helpful and courteous would definitely go back. Service or sales or collision I’ve used them all Service or sales or collision I’ve used them all More

Stephen was courteous and was able to work my truck in when I came without an appointment. Truck was fixed and able to pick up the very next day! when I came without an appointment. Truck was fixed and able to pick up the very next day! More

I was most impressed with Jane, my assigned Service Rep. She was very professional, as well as kind and thoughtful, readily providing answers to my questions re your services. Thank you. She was very professional, as well as kind and thoughtful, readily providing answers to my questions re your services. Thank you. More

Great service oil change tire rotation completed in a hour on my ecodiesel 1500 pickup hour on my ecodiesel 1500 pickup More

they lied and said my aftermarket speaker wire caused my window to go out, just so they could try to void my warranty ! mind you my truck is not 2 years old.. my audio people said they were full of xxxx .. window to go out, just so they could try to void my warranty ! mind you my truck is not 2 years old.. my audio people said they were full of xxxx .. and my mobile mechanic came and fixed my issue with a 100$ window regulator. the dealership quoted me 700$ for the same fix, while trying to add parts i didnt need.. i paid 200$ for a diagnostic fee, which they didnt do a good job of obviously . they are taught and coached to upcharge and try to void warranties. TAKE YOUR VEHICLE ELSEWHERE! they are scammers .. if i were a woman, or someone who didnt know about cars, they would of got 700$ out of me. i just happen to know vehicles and know they were lying . this is a autonation tactic to try to screw you ... BEWARE sincerely- the guy you couldnt scam More

Overall great service and experience. Service adviser well educated in her department and very well communicated with my service needs. Service adviser well educated in her department and very well communicated with my service needs. More