AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center
Fort Worth, TX
588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center
My 2014 Charger had oil change, recalls taken care of and I received a trade in or sale quote, in the event I want to sale it. Customer service was great from Breanna and Mr Ortiz that does the quotes. I received a trade in or sale quote, in the event I want to sale it. Customer service was great from Breanna and Mr Ortiz that does the quotes. More
Stephen was very helpful and communicated timely in reference to the diagnostic of my truck and had it ready quicker than I thought. And very much appreciated the courtesy driver to and from my hotel. reference to the diagnostic of my truck and had it ready quicker than I thought. And very much appreciated the courtesy driver to and from my hotel. More
It would be nice if the service representative new what kind of oil went in my Cummings motor. He didn't know that they put in a semi synthetic oil was put in. And now the say 9000 on a oil change!are they kind of oil went in my Cummings motor. He didn't know that they put in a semi synthetic oil was put in. And now the say 9000 on a oil change!are they crazy? More
The people have been very kind and understanding and busy. It is nearly impossible sometimes to get a phone call through to a service personnel. busy. It is nearly impossible sometimes to get a phone call through to a service personnel. More
Im overall satisfied, however, my ABS light is on as a result of something they forgot to do or they damaged it. Both of my rear wheel speed sensor are inop and my test backup system is disengaged. I to result of something they forgot to do or they damaged it. Both of my rear wheel speed sensor are inop and my test backup system is disengaged. I took it back and the young lady didn't know what to do. Her explanation was the squibs in the seat triggered the ABS light. Those are two different systems. Anyway, she told me that I could leave it and have our checked out, but I'd just gotten there from Oklahoma City and my ride had left. I'll have to pay to have that stuff repaired I guess. You guys should add some type of quality verifications after maintenance is completed. More
Excellent operation! They set the standard for customer service, and expert advice, in the DFW metroplex. My wife, and I have been very impressed with the level of prof They set the standard for customer service, and expert advice, in the DFW metroplex. My wife, and I have been very impressed with the level of professionalism displayed in the service department, of AutoNation, Fort Worth. More
Friend had to take my car and they were very rude to her. The service I was supposed to have was nice but there was another guy yelling and talking over her when she called me to ask me a few questions. I ha The service I was supposed to have was nice but there was another guy yelling and talking over her when she called me to ask me a few questions. I had to call several time to find out when my tire would come in because it wasn’t completed the first trip. During the several phone calls I was hung up on or just never received a phone call back. Finally got ahold of someone who said they would email the service manager and he has still yet to get back to me. Wouldn’t haven’t been a big deal if they weren’t rude to my friend while she was there. More