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AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Fort Worth, TX

4.5
588 Reviews

588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

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August 25, 2022

My 2014 Charger had oil change, recalls taken care of and I received a trade in or sale quote, in the event I want to sale it. Customer service was great from Breanna and Mr Ortiz that does the quotes. More

by Brantley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna
Aug 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello Brantley, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Stephen was very helpful and communicated timely in reference to the diagnostic of my truck and had it ready quicker than I thought. And very much appreciated the courtesy driver to and from my hotel. More

by brad.denetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Scott
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello Brad, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 24, 2022

Janey Madden our service Rep took great care of us. Very helpful and efficient !! She did a great job More

by janh92911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janey Madden
Aug 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 19, 2022

It would be nice if the service representative new what kind of oil went in my Cummings motor. He didn't know that they put in a semi synthetic oil was put in. And now the say 9000 on a oil change!are they More

by Pearson_m1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Scott
Aug 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (817) 642-7894. We'd appreciate the chance to make your experience a positive one.

August 19, 2022

The people have been very kind and understanding and busy. It is nearly impossible sometimes to get a phone call through to a service personnel. More

by TBDUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Dahl, Briana C.
Aug 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 642-7894 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 17, 2022

Im overall satisfied, however, my ABS light is on as a result of something they forgot to do or they damaged it. Both of my rear wheel speed sensor are inop and my test backup system is disengaged. I to More

by ericyork48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Aug 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.

Aug 23, 2022 -

ericyork48 responded

You cannot make this up because I live in Oklahoma City. Contacting the General Manager does nothing for me other than having to listen to how sorry they are.

August 17, 2022

Excellent operation! They set the standard for customer service, and expert advice, in the DFW metroplex. My wife, and I have been very impressed with the level of prof More

by fitsta96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna
Aug 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2022

Dana my device adviser has been great. She always meets my needs and keeps me up to date on all services needed. More

by benitere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Aug 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2022

Friend had to take my car and they were very rude to her. The service I was supposed to have was nice but there was another guy yelling and talking over her when she called me to ask me a few questions. I ha More

by Ray.1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the guy who was rude, Stephen was nice, Amy? I think she was nice as well and did help
Aug 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 12, 2022

Quick and professional service done to my expectations. Friendly reception to a friendly good bye all was well More

by ssimmonds59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Scott
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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