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AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Fort Worth, TX

4.5
588 Reviews

588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

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September 04, 2022

Took Jeep in for work. Two days later engine light came back on. Now they want to charge us again! Very rude customer service. More

by ms_336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don
Sep 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Fort Worth take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.

September 03, 2022

My oil change service and inspection with Don was scheduled same day and completed quickly. More

by rskarov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Sep 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2022

AutoNation provides friendly staff, prompt communications regarding vehicle repairs to include any unexpected hiccups, vehicle was clean upon return and overall it was a pleasurable experience. I would do bu More

by dcj0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz at AutoNation Collision
Sep 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2022

Best dealership experience so far from the sales person to the service center. Highly recommend More

by blancayroman2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Scott
Sep 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2022

Service was friendly and helpful. Excellent job fixing my jeep. it runs better than ever. Janey was my contact and she is very good. She was very truthful about the time it takes More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janey
Sep 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 07, 2022 -

jim responded

Please send me any and all service coupons for jeeps!

September 01, 2022

Service was done on time And Dana was very very nice explaining everything to me More

by alice.ferreira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Sep 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2022

The service was excellent and the inspector Mudi Mgame was fast and through, I will come back again! More

by jariehamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mudi Ngame
Sep 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2022

Was able to finish my truck fast, but when rotating tires they need to check the air pressure More

by 49fanrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

Service advisor Don Freeman was great to work with. Unfortunately I had to take my truck back because they didn’t do the front end alignment I paid for More

by se1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Freeman
Sep 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 642-7894. We would appreciate the chance to turn your experience around.

August 26, 2022

Great customer service got in and out very quick. My vehicle drove great after service even though it was just a multi point inspection with no issues More

by Halimah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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