AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Service advisor Dana tried to scam by saying i don’t have free oil changes. And then came back saying “oh sorry i was looking at the wrong paper” free oil changes. And then came back saying “oh sorry i was looking at the wrong paper” More

My service consultant was organized and knowledgeable. He did a good job of keeping me informed. The entire experience went great. He did a good job of keeping me informed. The entire experience went great. More

I returned from vacation to find my Jeep in my garage with two dead batteries. They would not take a jump. I made an appointment at Autonation on I35W in Ft Worth for a Thursday. Tow truck could not get with two dead batteries. They would not take a jump. I made an appointment at Autonation on I35W in Ft Worth for a Thursday. Tow truck could not get vehicle running so I had to have them tow it. Of course this made it too late for my 1pm appointment. The vehicle sat in the dealer lot until Monday before they would even look at it. They would not give me a loaner so I had to rent a car from enterprise at $120 a day plus tax. My batteries were only a year old, still under warranty at Batteries plus (NRH). I had to demand to talk to the principal at AutoNation to get them to remove the batteries for me to return to Batteries Plus. It took 48 hours for Batteries Plus to recondition them. I returned the reconditioned batteries to AutoNation for reinstallation. Somewhere in the process, a terminal on the aux battery was damaged. Both AutoNation and Batteries Plus blamed each other, so I had to buy a new one from the dealership. Long story short, with additional “recommended repairs” (serpentine belt,) I was out over $1,600 between the repairs and car rental. Lots of blame to go around but I won’t be going back to this dealership or Batteries plus (in North Richland Hills,) again. More

i've always had excellent results when JOHN WANDRO works on my vehicle...he's the best. as long as he's there - i will continue to use this facility. on my vehicle...he's the best. as long as he's there - i will continue to use this facility. More

Stephen was great. He text the problems and had my car ready super quick and nice. He text the problems and had my car ready super quick and nice. More

That was the fastest maintenance service I have ever received. They treated me like family and even recommended the best bbq to me since I came in from Florida (407 BBQ) it was amazing by the way . - D received. They treated me like family and even recommended the best bbq to me since I came in from Florida (407 BBQ) it was amazing by the way . - Deon More

Great service. Was told it would be about a 2-hour wait. Ended up only being 45 minutes oil change and tire rotation very respectful team. The one gentleman even st Was told it would be about a 2-hour wait. Ended up only being 45 minutes oil change and tire rotation very respectful team. The one gentleman even stopped his lunch to help me get checked out More

My service Representative Don was very helpful and professional. I would definitely recommend Don if you need anything. professional. I would definitely recommend Don if you need anything. More

They were great had my car back in three days . Service advisor was very kind and understanding Service advisor was very kind and understanding More

Absolutely great service. First time customer. I was in and out in just under an hour with all work completed to satisfaction. They kept me in the loop on work being done and First time customer. I was in and out in just under an hour with all work completed to satisfaction. They kept me in the loop on work being done and recommendations for additional service. Everyone was friendly and helpful. Will be taking all my vehicles here in the future. More