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AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Fort Worth, TX

4.5
588 Reviews

588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

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October 07, 2022

Service from beginning to end was a smooth process. From the setting up the appointment online to the face to face when delivering car for service. More

by Gamorgan1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Oct 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

I took my truck in for a evap issue and although their hours of business are open late and Saturday, my hours are different and with a small window. So, picking up my truck when it was ready was my bigges More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana
Oct 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Mark, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

Every time I go to AutoNation Chrysler Dodge Jeep Ram North Fort Worth I have outstanding service! More

by EmilyLasky21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Oct 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 04, 2022

10/4/22: Back at this dealership again for warranty on the auto start/stop. They refuse to get me a loaner or rental and it's all under warranty. This place is a disaster and they treat you like crap. The More

by ruthmoore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad and Steven the manager
Oct 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Fort Worth take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 642-7894 to discuss what we can do to help.

October 03, 2022

My last visit was great. Making an appointment for an oil change cuts wait time. More

by carruiz2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH FITZSIMMONS
Oct 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 03, 2022

Very happy with this dealerships service department! I won't take my jeep anywhere else! Janey was amazing! She was so helpful and knowledgeable! She let me know what the issue was and was very transpar More

by NinaMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janey
Oct 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello Ninamarie, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2022

Service personnel were polite but the online system needs to be updated as the last two times I've gone in for repairs I was told the repair would be a 3-day job. It is very inconvenient to go in thinking I More

by kb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IDK sorry
Oct 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

This dealership’s service dept was fantastic and quick. The video of the work done was a great thing More

by Theresaaraiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra gomez
Oct 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Service advisor Dana tried to scam by saying i don’t have free oil changes. And then came back saying “oh sorry i was looking at the wrong paper” More

by Rakan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana
Oct 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.

September 30, 2022

My service consultant was organized and knowledgeable. He did a good job of keeping me informed. The entire experience went great. More

by mabeedlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

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