AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

If you want honesty about how I feel on how my issues have been dealt with here… getting oil changed is fine, wait isn’t too long, so no complaints there, what bothers me though…. Came in a long time ago have been dealt with here… getting oil changed is fine, wait isn’t too long, so no complaints there, what bothers me though…. Came in a long time ago for oil change and brought moisture being in passenger fog light to the attention of service staff. Was told it would be ordered and they would call to set up appointment to have it replaced… 6 months later nothing, and now driver side fog light has moisture, got oil change last week and pointed it all out…. Was ignored. Pretty disappointing More

The worst EVER. went with appointment to do oil change. when arrived they told me will take up to an hour. after hour and half NOTHING has been done and when I said went with appointment to do oil change. when arrived they told me will take up to an hour. after hour and half NOTHING has been done and when I said how come I have appointment after them! the agent was super careless and just garbed my car out (so after 1.5hrs) it was not touched yet) gave me my key and with a veeery cool blood told me its known oil change takes over an hour and half you can reschedule. i told him its not that easy you simply wasted hour and half from my time. looked at me and said sorry you can reschedule and gave me my key!! when i dropped my car and they said an hour I told the agent (another one not that unprofessional one) I'll stop by sales team then to save time and check some offers or upgrade (so this to go along while my car in oil change) they just pull it up without telling me and didn't put back in order. DON'T WASTE your time with them oil change is not a big deal maaany other places will be more professional and at least respect your time even if you are looking for a dealer there is other dealers unless you like wasting time with ppl not respecting you! NEVER to them again! More

The service department is Always excellent . Helpful Friendly They make the experience easy with fast in and out service Helpful Friendly They make the experience easy with fast in and out service More

This dealerships MO is to get you in the door and try to fleece you once inside. I went in for a standard service and was told I needed new front rotors and brake pads. Knowing their motivations, I went t fleece you once inside. I went in for a standard service and was told I needed new front rotors and brake pads. Knowing their motivations, I went to a brake store nearby and was told I had no issues and my brakes had at least 20,000 more miles! I wouldn’t go to this place if I hadn’t pre-paid for my oil changes. Have had nothing but problems with this place. More

AutoNation CDJM of North Fort Worth is my go-to dealership when it comes to servicing my RAM truck. They always do a great job when it comes to ensuring my truck gets the proper service and I am e dealership when it comes to servicing my RAM truck. They always do a great job when it comes to ensuring my truck gets the proper service and I am extremely happy with the quality job they perform. I'll continue to be a repeat customer. Kudos to Joe my service representative! More

Friendly, helpful, knowledgeable. Everyone at this dealership has been very nice. It’s a simple process to make an appointment and they have been very honest and upfront about any rep Everyone at this dealership has been very nice. It’s a simple process to make an appointment and they have been very honest and upfront about any repairs that are needed. I would highly recommend this dealership. More

I took my vehicle for a diagnosis and they called that it only need a alignment, everything was fine, 429.00 later still not acting right, and they told me will be ready Thursday, I took it on monday, they only need a alignment, everything was fine, 429.00 later still not acting right, and they told me will be ready Thursday, I took it on monday, they never call me and I finally called on the following monday and they said it was sitting there since Friday but I never pick up the phone when they call, which is not thrue, I never received a call for them! More

They handled the problem with the vehicle but the communication was terrible. Didn't call when said they would call, I had to constantly check for an update and vehicle was in shop for 2 weeks communication was terrible. Didn't call when said they would call, I had to constantly check for an update and vehicle was in shop for 2 weeks More

I took my vehicle I for service on the battery. The set was done quickly and without any issues. Joseph was my service provider and he was very accommodating. I would recommend Autonation to anyone The set was done quickly and without any issues. Joseph was my service provider and he was very accommodating. I would recommend Autonation to anyone More

This is the second time I’ve taken my car here. The service has been great both times and quick. They only recommend items that are needed not pushy. Dana done a great Job she even fixed the pas The service has been great both times and quick. They only recommend items that are needed not pushy. Dana done a great Job she even fixed the passengers front seat so I wouldn’t have to leave the car there for a day or 2 wait on collision personnel that were very busy. More