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AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Fort Worth, TX

4.5
588 Reviews

588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

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November 18, 2022

Communication was very good. The Service writer was professional and explained the possible issue and expectation. More

by Leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Dahl
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Leonard, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2022

Good work, fast, clean and cordial. Fulfilled client needs, properly explained work and delivered as promised. More

by manou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

Don did a great job finding the parts for my 2014 Durango and was able to complete the work a day ahead of schedule. Got the fluids changed and Big D is ready to hit the road! More

by pkahlers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 16, 2022

They took good care of us for a last minute service on my tires. I will be using this location for all my service needs More

by southweststarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember her name
Nov 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Absolute worst service I have had in 59 years of dealing with Auto Dealerships. Car sat on lot 2 weeks after appointment was made. More

by gwd451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. If you'd like, please contact our General Manager at (817) 642-7894. We'd appreciate the chance to make your experience a positive one.

November 14, 2022

Joe in the service department was so helpful thru the repair process!! Will return again More

by Millwork123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth! Feel free to stop by if you ever need any more help.

November 09, 2022

Unless looking for someone to drop the ball and pass the buck GO SOMEWHERE ELSE! They are the WORST! Did not do anything they said they would. BAD customer service. More

by tracy4rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
Nov 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are disappointed to learn of your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth, but will take this opportunity to improve. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 642-7894 -- we hope to hear from you soon. Take care!

November 09, 2022

An anti-collision light came on and was told it could take all day. This is my only ride, I had no one to pick me up and the shuttle doesn't go to Azle, and they had no loner. Don said he'd see what h More

by stanggt1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Fergusn
Nov 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

November 09, 2022

I purchased my vehicle new from this dealership before it was bought out by AutoNation. My service rep, Dana Dahl, continued to give me courteous and knowledgeable service I had come to expect from the orig More

by amphibian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Dahl
Nov 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 07, 2022

Very friendly, honest and willing to help. Hard to find help like this today. Thank you More

by juddday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ferguson
Nov 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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