AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

The service rep’s I spoke too were straight forward on how long it would take to evaluate the cause of the knocking coming from the engine. Four days later I was updated on what they had found and that pa how long it would take to evaluate the cause of the knocking coming from the engine. Four days later I was updated on what they had found and that parts had to be ordered. It took another 5 working days to complete the repair. My Jeep drives like new again. Thank goodness I purchased an extended Mopar warranty which our only honored at Mopar service locations. More

Worst service department in the Dfw period. Incompetence at its best I bought the truck in March have went through 2 sets of tires have brought to dealership repeatedly service department made Incompetence at its best I bought the truck in March have went through 2 sets of tires have brought to dealership repeatedly service department made me pay for the wheel alignment and tires and keep telling me nothing is wrong with this truck. They sell lemons at this dealership DONT BUY OR HET CAR SERVICED THERE More

The people were friendly, and the service was great. I will return when my Jeep needs additional service. I will return when my Jeep needs additional service. More

Terrible! Do not do what they say! Tell you what you want to hear and then I was told the engine was not repairable, wanted $11000 for a new engine, I took i Do not do what they say! Tell you what you want to hear and then I was told the engine was not repairable, wanted $11000 for a new engine, I took it to another mechanic who fixed it for $1900!!! I will never go back there. More

Horrible experience with the dealership. Service manager never answers the phone or returns phone calls. They had to order parts for our car several months ago due to being out of stock, and Service manager never answers the phone or returns phone calls. They had to order parts for our car several months ago due to being out of stock, and one of the parts was a safety related part. Parts came in at the end of October and I had to go up there because no one would answer the phone. Then one of the parts was wrong. As much trouble as we have with them, I hate even going back up there to get the issue corrected. More

My service advisor, Joseph Fitzsimmons, was prompt, professional and courteous. He went above and beyond on communicating with me on the service of my pickup. professional and courteous. He went above and beyond on communicating with me on the service of my pickup. More

Service advisor was great. Mechanics quality of service is poor. leaked oil/spilled oil all over my motor, last two times oil was changed. Never had that happen at this deale Mechanics quality of service is poor. leaked oil/spilled oil all over my motor, last two times oil was changed. Never had that happen at this dealership before. More

The service is good but the wait times are not. I will drop my vehicle off and let them address any maintenance. One time they had my Ram for a month while they waited on parts. They did keep me in I will drop my vehicle off and let them address any maintenance. One time they had my Ram for a month while they waited on parts. They did keep me informed about the progress along the way. More

The first time I had to get my car serviced was great! AutoNation was so helpful! AutoNation was so helpful! More

asked for a basic oil change without any maintenance for 2019 Grand Caravan cost me $ 104.01. 2019 Grand Caravan cost me $ 104.01. More