AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center
Fort Worth, TX
588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center
Terrible! Do not do what they say! Tell you what you want to hear and then I was told the engine was not repairable, wanted $11000 for a new engine, I took i Do not do what they say! Tell you what you want to hear and then I was told the engine was not repairable, wanted $11000 for a new engine, I took it to another mechanic who fixed it for $1900!!! I will never go back there. More
Horrible experience with the dealership. Service manager never answers the phone or returns phone calls. They had to order parts for our car several months ago due to being out of stock, and Service manager never answers the phone or returns phone calls. They had to order parts for our car several months ago due to being out of stock, and one of the parts was a safety related part. Parts came in at the end of October and I had to go up there because no one would answer the phone. Then one of the parts was wrong. As much trouble as we have with them, I hate even going back up there to get the issue corrected. More
My service advisor, Joseph Fitzsimmons, was prompt, professional and courteous. He went above and beyond on communicating with me on the service of my pickup. professional and courteous. He went above and beyond on communicating with me on the service of my pickup. More
Service advisor was great. Mechanics quality of service is poor. leaked oil/spilled oil all over my motor, last two times oil was changed. Never had that happen at this deale Mechanics quality of service is poor. leaked oil/spilled oil all over my motor, last two times oil was changed. Never had that happen at this dealership before. More
The service is good but the wait times are not. I will drop my vehicle off and let them address any maintenance. One time they had my Ram for a month while they waited on parts. They did keep me in I will drop my vehicle off and let them address any maintenance. One time they had my Ram for a month while they waited on parts. They did keep me informed about the progress along the way. More
Our purchase experience was very good - personable, knowledgeable salesman who followed up after purchase. Now for service - got a nail in a tire and the jack broke while changing it. They took care knowledgeable salesman who followed up after purchase. Now for service - got a nail in a tire and the jack broke while changing it. They took care of plugging the tire and replacing the jack - again personable staff in the front office and shop. Good experience in purchase and warranty-Thanks to all. More