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AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Fort Worth, TX

4.5
588 Reviews

588 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

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December 02, 2022

The people were friendly, and the service was great. I will return when my Jeep needs additional service. More

by lgallaway_ctg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 01, 2022

Terrible! Do not do what they say! Tell you what you want to hear and then I was told the engine was not repairable, wanted $11000 for a new engine, I took i More

by JR Cooper
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don
Dec 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. If you'd like, please contact our General Manager at (817) 642-7894. We'd appreciate the chance to make your experience a positive one.

November 28, 2022

Horrible experience with the dealership. Service manager never answers the phone or returns phone calls. They had to order parts for our car several months ago due to being out of stock, and More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Nov 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 28, 2022

My service advisor, Joseph Fitzsimmons, was prompt, professional and courteous. He went above and beyond on communicating with me on the service of my pickup. More

by blgeo1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Fitzsimmons
Nov 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2022

Service advisor was great. Mechanics quality of service is poor. leaked oil/spilled oil all over my motor, last two times oil was changed. Never had that happen at this deale More

by jredhd477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ferguson
Nov 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 26, 2022

The service is good but the wait times are not. I will drop my vehicle off and let them address any maintenance. One time they had my Ram for a month while they waited on parts. They did keep me in More

by Matatexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey Madden
Nov 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 22, 2022

The first time I had to get my car serviced was great! AutoNation was so helpful! More

by uelsmith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey
Nov 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, We are pleased to hear you had such a positive experience with us, Smith! If you ever need help, just give us a call. Happy motoring!

November 20, 2022

asked for a basic oil change without any maintenance for 2019 Grand Caravan cost me $ 104.01. More

by mikerw50w
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Sandra Gomez
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Fort Worth take our reviews very seriously. If you are willing, please call our General Manager at (817) 642-7894 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Dec 02, 2022 -

mikerw50w responded

I contacted a service manager and I explained my concern on the price of the oil change. He explained how labor, oil and filters have gone up in price and the dealership does send out discount coupons. The service manager did adjust the amount I paid to something more reasonable. Thank you

Dec 02, 2022 -

mikerw50w responded

I discussed my concern with a service manager. My concern was rectified by Autonation Chrysler Dodge Jeep Ram North Fort Worth.

November 18, 2022

Great service, fast and very responsive. Was very happy with the timeframe it took to fix my car. More

by Norma9391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, your satisfaction is our top priority. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

Our purchase experience was very good - personable, knowledgeable salesman who followed up after purchase. Now for service - got a nail in a tire and the jack broke while changing it. They took care More

by Endersj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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