AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Staff was very friendly and pretty accurate on time frame when oil change and it was 1st time going for oil change. frame when oil change and it was 1st time going for oil change. More

Poor customer service and delay in service. I had appointment for service on Saturday. Took my car in and was informed I need suspension checked and new tires. They had to order tires, will be I had appointment for service on Saturday. Took my car in and was informed I need suspension checked and new tires. They had to order tires, will be in Monday, will have car ready Monday, potentially Tuesday morning. Called Monday tires not in yet will get in Tuesday. Called Tuesday, tires installed but have to order part for suspension, car will be ready Wednesday. Called Wednesday informed part that came in was broke. Will have car ready Thursday or Friday. Called Thursday car will be ready but they suggest changing break fluid, I informed them they just changed break fluid 11,000 mile ago. Came in to pick up car. They over billed me, when rep told me I would receive a survey and he tried to shake my hand and said can I count on you to give us 10’s. I said no, he said a customer service rep would call me. I have not received call. Horrible service. More

These guys do not know what they are doing. Poor service level. Avoid this facility Poor service level. Avoid this facility More

Very disappointed in the communication I received from this dealership while they had my vehicle. I understand some things are out of their hands, but being honest with customers is not one of those thin this dealership while they had my vehicle. I understand some things are out of their hands, but being honest with customers is not one of those things. I guess no one thinks you need to know what’s happening with your vehicle? 3 weeks is a very long time - failing to spend the time to keep customers updated is not acceptable in any business. And no one seemed to care about it at all.. very sad. More

Thank you for everything you always take care of me . I know my car is in good hands I know my car is in good hands More

Got my first oil change on my Jeep Gladiator and Don was fantastic! He got me in earlier than expected and kept me updated the entire time. Amazing service! fantastic! He got me in earlier than expected and kept me updated the entire time. Amazing service! More

Awesome job I was in and out in less than an hour. No issues at all No issues at all More

Took to long to install 2 Batteries with me waiting, not happy with having to wright 15 work minimum. happy with having to wright 15 work minimum. More

My service adviser was honest and helpful. He misquoted the service and let me know when I picked up the vehicle. He then gave me a discount and new wiper blades. Thanks for being honest and w He misquoted the service and let me know when I picked up the vehicle. He then gave me a discount and new wiper blades. Thanks for being honest and working with me concerning my timeline and picking up my truck. More

i had a great experience this visit Sandra greeted me with a big smile as soon as i walked in the door and was super friendly and attentive. she stayed on top of it and communicated everything very clear with a big smile as soon as i walked in the door and was super friendly and attentive. she stayed on top of it and communicated everything very clearly from start to finish. More