AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Very positive experience AGAIN! Took our Ram in for an oil change/tire rotation and everything was handled well. Our service adviser did an excellent job as did our tech.. I hig Took our Ram in for an oil change/tire rotation and everything was handled well. Our service adviser did an excellent job as did our tech.. I highly recommend this dealership. More

I arrived ahead of my appointment time and they were still able to get me in and out quickly. Service advisor was friendly and great to work with! still able to get me in and out quickly. Service advisor was friendly and great to work with! More

The service at ANFW is non existent ,had appointment for Tuesday 5/30/2023 at 9am, by 4:15 that day I had not heard from ANFW, so I contacted them & was informed that it took between 24-48 hours for a diagn Tuesday 5/30/2023 at 9am, by 4:15 that day I had not heard from ANFW, so I contacted them & was informed that it took between 24-48 hours for a diagnoses.( this is verifiable, I still have the text message from ANFW ) On Thursday 6/1/2023 I was informed that the tech assigned to my truck was out for the day, and would be diagnosed on Friday 6/2/2023. on Saturday 6/3/2023 i called to check the status of my truck & was informed that my service adviser AND the tech were both out for the day, and that my truck had not even been looked at, as you can guess, I was P*$$ed off to the 100th degree!! I told the service adviser to cancel the repair request and that I would be there in a couple of hours to pick up my truck. This level of customer service is TOTALLY UNACEPTABLE !!!!!!!! PLEASE!!!!!!!!!!!!!!!! save yourself some headaches & stay as far away from ANFW as possible, you'll thank me later!!!!!!!!!! As soon as I got home I started praying that they would PLEASE send me one of those TAKE OUR SERVEY & TELL US HOW WE DID ON YOUR LAST VISIT TO ANFW :-)) More

My service advisor Joseph was amazing! The service department is top notch. They always take excellent car of my Jeep. The service department is top notch. They always take excellent car of my Jeep. More

Don, my Service Advisor, worked very closely and diligently with me keeping me updated on all matters associated with my Dodge Journey. I would highly recommend this location and will continue brin diligently with me keeping me updated on all matters associated with my Dodge Journey. I would highly recommend this location and will continue bringing my car to this facility for service!!!! More

The service team went above and beyond to ensure our satisfaction. We will recommend them to our friends and family. satisfaction. We will recommend them to our friends and family. More

Always been my to go to place to find the right vehicle and get the best service and always will be. and get the best service and always will be. More

Service and attention were second to none. Will be making this my go to dealership for all things service! Will be making this my go to dealership for all things service! More

Helpful, professional, knowledgeable and good customer service. Checked to make sure no other safety concerns were present service. Checked to make sure no other safety concerns were present More

Dana was very knowledgeable, kind and helpful. I felt at ease with her definitely will be back. I felt at ease with her definitely will be back. More