AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Honest Good People in both Sales and Service, has the customers best interest at heart. customers best interest at heart. More

Skylar is outstanding. She is knowledgeable and professional. She is always so nice and is so helpful. She kept me informed and made sure everything that needed to be done She is knowledgeable and professional. She is always so nice and is so helpful. She kept me informed and made sure everything that needed to be done was completed. More

Very detailed service and worked to flex with my schedule. When picking up vehicle had another issue and they took it right in to address it. schedule. When picking up vehicle had another issue and they took it right in to address it. More

2016 Ram ecodiesel has a recall related to the High pressure fuel pump. I brought the truck in for a different recall and a "no start", (truck was trying to start, but appeared to be not getting any fu pressure fuel pump. I brought the truck in for a different recall and a "no start", (truck was trying to start, but appeared to be not getting any fuel). The mechanic replaced the low pressure fuel pump ( parts not available to correct the high pressure pump recall ) and changed the oile for $2600. I had the truck back 1 day after a month in your shop only to have tge identical problem reoccur. Mechanic then found a burnt fuse that he said was causing the intermittent "no start". I have now had the truck for 5 days and it has not failed to start so far. I am very disappointed that I paid $2600 to ultimately get a fuse replaced and not correct a recall related to the fuel system, which is what the trouble was. Though I am not a mechanic, I am fairly knowledgeable about vehicles. I am very disappointed that it cost me $2600 to replace a simple fuse and not correct a recall that could very well be the problem. I am not confident at all the problem is corrected at this point and feel certain this will have a no start again at some point and leave me stranded. More

Scheduled an appointment for Software upgrade. Upon arriving the car was sent to service bay. When car returned the software was not updated, yet they had charged for update. seems to me that if y Upon arriving the car was sent to service bay. When car returned the software was not updated, yet they had charged for update. seems to me that if you are going to sell someone something you should insure that you have what you are selling!Finally found a supervisor that knew what he was doing. Very time consuming and disappointing. Other service experiences have been fine. More

Great help and service. Excellent service and communication. Repairs completed in a timely manner and on time Excellent service and communication. Repairs completed in a timely manner and on time More

Making my appointment for service was easy, Dana had me ready and done in no time. This is my preferred place to have service done on my Ram 1500. ready and done in no time. This is my preferred place to have service done on my Ram 1500. More

Don was very helpful, solved the problem quick, and worked with me on pick up. Much better experience here than I had at other Jeep dealerships. worked with me on pick up. Much better experience here than I had at other Jeep dealerships. More

Very efficient operation. The provided video from the technician which was very detailed about the service my vehicle needed. The provided video from the technician which was very detailed about the service my vehicle needed. More

Outstanding service! The accuracy and courtesy as soon as you pull up is unmatched by any other location. The in and out time again beat out other locations I have been t The accuracy and courtesy as soon as you pull up is unmatched by any other location. The in and out time again beat out other locations I have been to in the DFW. This is the only AutoNation I’ll be going to for service and my next vehicle purchase. Thank you AutoNation! More