AutoNation Chrysler Dodge Jeep Ram North Fort Worth

This is a Very Good Dealership for vehicle maintenance which I would Rate a 4.5. Cleanliness 5.0 Customer Service Rep's Assist 5.0 Parts and Service seems to always have an issue 3.0 Getting Service Help which I would Rate a 4.5. Cleanliness 5.0 Customer Service Rep's Assist 5.0 Parts and Service seems to always have an issue 3.0 Getting Service Help when you first arrive for maintenance or repairs was a 1.0 recently it's a 4.5. With Covid still causing problems Mask should be worn by Staff which I Rate with a 0.0 because I have never seen anyone beside myself wearing one. This Dealership is still my 1st Choice for vehicle repair. More

When taking in my Jeep to be serviced I also had an issue with pairing ng a new phone to the Jeep I asked the man that came to assist me if h could help me ( by the way his name was Don Ferguson ). And no pr with pairing ng a new phone to the Jeep I asked the man that came to assist me if h could help me ( by the way his name was Don Ferguson ). And no problem at all ……we jumped in the Jeep and the next thing I knew the pairing was done….so grateful…….the whole time I was there he would come out and info me what was going on and before I knew it The Jeep was ready and I was gone……this man was one of the nicest man I’ve encountered in a long time…..polite and easy to talk to. The dealership itself is always clean and inviting. More

This is a great dealership, they got me in and out in a reasonable amount of time, and they are very customer focused . They were the only Ram Jeep dealership thay would give me an appointment with a wee reasonable amount of time, and they are very customer focused . They were the only Ram Jeep dealership thay would give me an appointment with a week, and returned my vehicle in 3 days, with the repairs completed More

Great customer service got me in and out with my repair and their staff was extremely friendly . Will be back in the future for my maintenance needs and their staff was extremely friendly . Will be back in the future for my maintenance needs More

Big Shoutout to ➡️ LARRY RIVERA ⬅️ at AutoNation North Fort Worth for going above and beyond for us for not just 1 Jeep but, 2. We went through the Hail Storms in Keller and it damaged both our cars. Larr Fort Worth for going above and beyond for us for not just 1 Jeep but, 2. We went through the Hail Storms in Keller and it damaged both our cars. Larry (Sales) and DaMarcus (Finance) were extremely helpful and helped us get through this time. This was our 6th purchasing of Jeeps at this location between the two of us and we will continue supporting this business. More

Courteous group of people, and the job is done well. Diagnostics is not always easy in our modern vehicles. When waiting for the vehicle, sometimes it is long, but they have a wonderful shuttle to take Diagnostics is not always easy in our modern vehicles. When waiting for the vehicle, sometimes it is long, but they have a wonderful shuttle to take you somewhere and pick you up later if needed. Would recommend. More

PROSPECTIVE CUSTOMERS - do your homework BEFORE considering Autonation on North Freeway in Fort Worth. They DO NOT STAND BEHIND the used vehicles they sell. Nor are they inspected as advertised. Th considering Autonation on North Freeway in Fort Worth. They DO NOT STAND BEHIND the used vehicles they sell. Nor are they inspected as advertised. The used car sales manager, Joe, REFUSED ANY assistance. On the contrary, he cited “user error” and suggested I go elsewhere for repairs. For a customer service-oriented business, they are a MISERABLE FAILURE. There are many other dealerships out there. They would be worth whatever drive you have to make. It’s all about customer service and service after the sale. AutoNation=FAIL More

First Service on my 2021 Jeep Wrangler EcoDiesel. Set the appointment up on the Jeep app, received an email confirmation. When I arrived, I was greeted and the job was completed in a timely manner. Thanks t appointment up on the Jeep app, received an email confirmation. When I arrived, I was greeted and the job was completed in a timely manner. Thanks to the Jeep Wave I received my FREE oil change and tire rotation. Thank You! More

Steve was great to work with. Car was done on time and works great. Never an issue at Autonation in quality work. Steve took extra time to make sure I got understood the software changes and what to expec works great. Never an issue at Autonation in quality work. Steve took extra time to make sure I got understood the software changes and what to expect from them. That’s going the extra mile More

After making appoinment for service. Had to pick up truck after 2 days of never touching. And no contact from dealer. Could not get any update or retrun calls. after 2 days of never touching. And no contact from dealer. Could not get any update or retrun calls. More