AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Had appointment set, not explained that it would be several days to just diagnose problem, Then could not provide a vehicle as explained in my warranty that I bought. Brand new car. Y’all need to figur several days to just diagnose problem, Then could not provide a vehicle as explained in my warranty that I bought. Brand new car. Y’all need to figure out a solution for living up to what you offer a customer at the time they purchase a new car, if something goes wrong. More

Professional staff, they do good work recommended Professional staff, they do good work recommended brakes need replacing my last visit. Then said needed brakes/ rotors. There 1st quote was high, Professional staff, they do good work recommended brakes need replacing my last visit. Then said needed brakes/ rotors. There 1st quote was high, I shopped around found better deal for $300 less. I called to cancel the repair Autonation gave me a better price to stay with them Just do that in the 1st place A.N. More

I have had good experiences with sales with Larry Rivera. My service department has been good as well. Don Furguson has been very helpful. Will continue to use their services. My service department has been good as well. Don Furguson has been very helpful. Will continue to use their services. More

Everything was fine and taken care of very fast and on time. Will use them again for my next service. No hidden surprises which was nuce time. Will use them again for my next service. No hidden surprises which was nuce More

The Customer Representative was very pleasant. The price of repairs is very expensive and even with discounts it was still Expensive. Please review your costs. of repairs is very expensive and even with discounts it was still Expensive. Please review your costs. More

This is a Very Good Dealership for vehicle maintenance which I would Rate a 4.5. Cleanliness 5.0 Customer Service Rep's Assist 5.0 Parts and Service seems to always have an issue 3.0 Getting Service Help which I would Rate a 4.5. Cleanliness 5.0 Customer Service Rep's Assist 5.0 Parts and Service seems to always have an issue 3.0 Getting Service Help when you first arrive for maintenance or repairs was a 1.0 recently it's a 4.5. With Covid still causing problems Mask should be worn by Staff which I Rate with a 0.0 because I have never seen anyone beside myself wearing one. This Dealership is still my 1st Choice for vehicle repair. More

When taking in my Jeep to be serviced I also had an issue with pairing ng a new phone to the Jeep I asked the man that came to assist me if h could help me ( by the way his name was Don Ferguson ). And no pr with pairing ng a new phone to the Jeep I asked the man that came to assist me if h could help me ( by the way his name was Don Ferguson ). And no problem at all ……we jumped in the Jeep and the next thing I knew the pairing was done….so grateful…….the whole time I was there he would come out and info me what was going on and before I knew it The Jeep was ready and I was gone……this man was one of the nicest man I’ve encountered in a long time…..polite and easy to talk to. The dealership itself is always clean and inviting. More

This is a great dealership, they got me in and out in a reasonable amount of time, and they are very customer focused . They were the only Ram Jeep dealership thay would give me an appointment with a wee reasonable amount of time, and they are very customer focused . They were the only Ram Jeep dealership thay would give me an appointment with a week, and returned my vehicle in 3 days, with the repairs completed More

Great customer service got me in and out with my repair and their staff was extremely friendly . Will be back in the future for my maintenance needs and their staff was extremely friendly . Will be back in the future for my maintenance needs More

Big Shoutout to ➡️ LARRY RIVERA ⬅️ at AutoNation North Fort Worth for going above and beyond for us for not just 1 Jeep but, 2. We went through the Hail Storms in Keller and it damaged both our cars. Larr Fort Worth for going above and beyond for us for not just 1 Jeep but, 2. We went through the Hail Storms in Keller and it damaged both our cars. Larry (Sales) and DaMarcus (Finance) were extremely helpful and helped us get through this time. This was our 6th purchasing of Jeeps at this location between the two of us and we will continue supporting this business. More