AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Im overall satisfied, however, my ABS light is on as a result of something they forgot to do or they damaged it. Both of my rear wheel speed sensor are inop and my test backup system is disengaged. I to result of something they forgot to do or they damaged it. Both of my rear wheel speed sensor are inop and my test backup system is disengaged. I took it back and the young lady didn't know what to do. Her explanation was the squibs in the seat triggered the ABS light. Those are two different systems. Anyway, she told me that I could leave it and have our checked out, but I'd just gotten there from Oklahoma City and my ride had left. I'll have to pay to have that stuff repaired I guess. You guys should add some type of quality verifications after maintenance is completed. More

Excellent operation! They set the standard for customer service, and expert advice, in the DFW metroplex. My wife, and I have been very impressed with the level of prof They set the standard for customer service, and expert advice, in the DFW metroplex. My wife, and I have been very impressed with the level of professionalism displayed in the service department, of AutoNation, Fort Worth. More

Dana my device adviser has been great. She always meets my needs and keeps me up to date on all services needed. She always meets my needs and keeps me up to date on all services needed. More

Customer service is nice, always clean and neat indoors. The fiance dept does a great job. The fiance dept does a great job. More

Friend had to take my car and they were very rude to her. The service I was supposed to have was nice but there was another guy yelling and talking over her when she called me to ask me a few questions. I ha The service I was supposed to have was nice but there was another guy yelling and talking over her when she called me to ask me a few questions. I had to call several time to find out when my tire would come in because it wasn’t completed the first trip. During the several phone calls I was hung up on or just never received a phone call back. Finally got ahold of someone who said they would email the service manager and he has still yet to get back to me. Wouldn’t haven’t been a big deal if they weren’t rude to my friend while she was there. More

Quick and professional service done to my expectations. Friendly reception to a friendly good bye all was well Friendly reception to a friendly good bye all was well More

Great experience and simple process. Joy was an absolute pleasure to work with in helping me with everything I needed. Joy was an absolute pleasure to work with in helping me with everything I needed. More

The sales man Larry R was great and very informative on what we needed in a truck what we needed in a truck More

My service advisor, Janey, was great. But, getting through to the service was a challenge, via phone. There are 3 reasons I was unhappy: 1. Would not offer a ride home at drop off, even But, getting through to the service was a challenge, via phone. There are 3 reasons I was unhappy: 1. Would not offer a ride home at drop off, even tho I live 1 mile away. 2. Asked them to install window panel (which I had purchased on Amazon) unless I wanted to pay them $99.95, for a job that would take about 5 minutes to install. 3. My car was filthy when I picked it up.. Most dealerships do that as a courtesy. More

They were timely. I am disappointed that Dodge Ram is taking so long to update a software problem. Apparently, the bulletin stated that the software would be updated I am disappointed that Dodge Ram is taking so long to update a software problem. Apparently, the bulletin stated that the software would be updated this Quarter. Disappointing! More