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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.2
767 Reviews

767 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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September 15, 2025

Service was fast and great. The service advisor was wonderful and to the point. Pricing was reasonable and everyone I came in contact with was very courteous and helpful. I was More

by C Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 17, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

September 02, 2025

Great service and recommend this store. Kept me informed of the repairs and time frame. More

by Knipec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Elder
Sep 04, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 22, 2025

Muy buena atención, excelente servicio y resaltar el excelente servicio y atención del señor Russell Saucedo... gracias por ayudarme en todo. More

by sandravicca198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Saucedo
Aug 25, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

August 11, 2025

Firas Alsamaree was fantastic because he got to me quickly and made the process short and easy. More

by Trenton Winkelmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firas Alsamaree
Aug 13, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 30, 2025

Awesome job ! Thanks for all the help was provided great customer service is impressed 😊 show concern and keep me updated in everything on my vehicle More

by maribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Johnston III
Aug 02, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Maribel, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

July 24, 2025

I had an issue with my fairly new truck that i assumed was clear coat peeling off. Turned out that wasnt the issue , but the body shop guys took the truck back and cleaned and polished the affected area . More

by firefightererj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 25, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2025

Korey in the service dept was exceptional! Highly recommend working with him. He was on top of it. Communication was on point! More

by adam.gragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Jul 21, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2025

Everything was absolutely perfect. Derrick, the person who assisted me, was exceptionally kind, attentive, and professional. He made the entire experience smooth and enjoyable, going a More

by Francisco Jauregui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 14, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Francisco, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

June 27, 2025

The service department has kept their word everytime I have used them. Kudos to service rep Firas, easy to work w More

by gsinger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firas
Jul 01, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2025

Korey in the device department was awesome. The technician that tore down my motor threw all the parts in the back of my truck. Not in boxes just in the back of my truck with oil everywhere. Th More

by eddie.luza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Korey
May 18, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy takes our reviews very seriously. If you are willing, please call our General Manager at (281) 715-6920 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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