AutoNation Chrysler Dodge Jeep Ram Katy

The service employee was very prompt and very professional. He was also very informative. All my needs were met. professional. He was also very informative. All my needs were met. More

On two different occasions I have needed service. I left several messages for Aiello, my “Rep”. I have yet to hear from her. I spent 10-15 minutes trying to wade trough the various auto attendants. So on several messages for Aiello, my “Rep”. I have yet to hear from her. I spent 10-15 minutes trying to wade trough the various auto attendants. So on this second visit I needed to have a couple warning lights looked at to see if they’re covered under warranty. As it turns out: one was and one wasn’t. So I end up paying for the whole diagnosis. Seems to me I pay for it and it is more than likely billed to the warranty. I spoke to the manager about. He gave me a 25% discount. It just seemed like a shady way to deal. More

Excellent, professional and very friendly staff and service! Made my buying experience easy from negotiating price through driving off the lot. service! Made my buying experience easy from negotiating price through driving off the lot. More

Great service, TJ was great and have a lot of knowledge about the trucks, and the service was done on time. about the trucks, and the service was done on time. More

Great customer service by Carlos Gonzales and Chris in Finance. Great duo and I was in and out in 2.5 hours. Finance. Great duo and I was in and out in 2.5 hours. More

Korey, my service manager took very good care of me in my vehicle. Korey is very professional friendly and has a great attitude toward his chosen profession. You have a great teammate/leader in Korey! vehicle. Korey is very professional friendly and has a great attitude toward his chosen profession. You have a great teammate/leader in Korey! More

Mr. Derrick Foreman was very professional, knowledgeable and helpful with my Jeep. I will ask for him only, when my Jeep needs to be service. Thanks DERRICK..... and helpful with my Jeep. I will ask for him only, when my Jeep needs to be service. Thanks DERRICK..... More

Long story short. These guys are dishonest. Lack communication skills. I had to drive to the dealer to get info on my vehicle after waiting on it for a week and having to rent a vehicle due to them communication skills. I had to drive to the dealer to get info on my vehicle after waiting on it for a week and having to rent a vehicle due to them “no longer providing loaners” only to find out that they could not perform repairs under warranty. Picked up my vehicle and called my selling dealer. They set me up an appointment with the repair approved and provided me with a loaner. More

Very nice dealership! My salesman Daniel was a great help in getting me into the truck I wanted and was not pushy in any way! He was very easy to talk with. help in getting me into the truck I wanted and was not pushy in any way! He was very easy to talk with. More

Darian was great! Knowledgeable, friendly & easy to work with. He wanted to make sure I was well cared for. The finance department was also very accommodating. I was pleasantly surprised. with. He wanted to make sure I was well cared for. The finance department was also very accommodating. I was pleasantly surprised. More