AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I brought my Jeep in for a routine oil change and tire rotation, after I dropped it off I was informed that one of my lug nuts was missing. The manager and service advisor Alejandro agreed to replace it s rotation, after I dropped it off I was informed that one of my lug nuts was missing. The manager and service advisor Alejandro agreed to replace it since they had recently replaced the brakes. When I returned to pick up the Jeep I noticed the missing lug nut was actually one of my wheel locks, Alejandro ordered me another set and had them replaced. My service experience was excellent. More
Let me first start by saying that the actual sale of the vehicle was great. But the issue that I am having with absolutely NO service after the sale. Once the deal is done all I was able to receive for the vehicle was great. But the issue that I am having with absolutely NO service after the sale. Once the deal is done all I was able to receive for the first full week of owning the vehicle is nothing but run around for a very simple resolution. Please make sure before finalizing the deal that everything in the vehicle is updated as it is supposed to be. This is my second vehicle purchased from this location and I have to say that I am extremely disappointed. I would definitely reconsider any referrals that I may send to this dealership. More
They were a super experience, Jose our seller had an excellent service and made sure that everything we wanted was there, thank you very much for your attention excellent service and made sure that everything we wanted was there, thank you very much for your attention More